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What is Panviva?

Enhancing the capabilities of your workforce is crucial for delivering outstanding service to your customers. Our comprehensive omnichannel platform guarantees that your team operates within a unified and user-friendly environment, significantly improving the customer journey. By leveraging Panviva, you can reduce the time spent on repetitive tasks, encourage collaboration, and maximize the knowledge available within your organization. We centralize all essential company information in one easily reachable hub, inspiring your employees to focus on achieving customer satisfaction. This ensures that whether an employee is new or has been with the company for years, they all have access to the same dependable information. Our platform allows users to organize, share, and collaborate on resources effortlessly, all without leaving their primary workspace. Each staff member is equipped with the vital tools and resources they need to excel in their roles while receiving real-time updates regarding any changes. Unlike conventional training methods that depend on classroom sessions and outdated manuals, Panviva enables new hires to independently locate all necessary information, ensuring they are ready to contribute effectively from their very first day. This forward-thinking strategy not only boosts productivity but also cultivates a more self-assured and capable workforce, paving the way for long-term success. As a result, businesses can thrive in a competitive landscape while maintaining high standards of service.

What is Matterway?

Optimize your work processes and reduce errors with a contextual assistant that takes on tedious responsibilities. Matterway serves as a comprehensive guide, leading employees smoothly through various screens and systems from start to finish. It operates like a flexible checklist, follows defined protocols, and enables your team to handle their assignments more effectively. By incorporating Matterway Assistant, you can significantly boost productivity across diverse tasks. Each task that is streamlined necessitates the creation of a customized “Skill” tailored to your particular needs and software setup. This Skill development is both fast and efficient, allowing your team to return to their core competencies swiftly. In essence, Matterway Assistant is crafted to foster a more organized and productive work atmosphere, ultimately enhancing overall performance and satisfaction. With its intuitive design, it ensures that employees can focus on high-impact activities rather than getting bogged down by routine tasks.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

uplandsoftware.com/panviva/

Company Facts

Organization Name

Matterway

Date Founded

2019

Company Location

Germany

Company Website

matterway.io/product

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Content Management
Decision Tree
Knowledge Base Management
Self Service Portal

Onboarding

Electronic Forms
Orientation Management

Categories and Features

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