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What is Paradigm?

Paradigm Senior Services offers a robust, AI-enabled revenue cycle management solution tailored for home-care agencies that manage billing across various third-party payers, such as the U.S. Department of Veterans Affairs (VA), Medicaid, and numerous managed-care organizations. The platform streamlines and improves every aspect of the billing and claims process, which includes tasks like eligibility verification, authorization management, and handling state or payer-specific enrollment and credentialing. It also ensures the submission of correct claims, addresses any denials that arise, and facilitates payment reconciliation. By integrating smoothly with popular agency management software and electronic visit verification systems, it allows for the effective scrubbing of shifts, weekly authorization checks, and smooth payment reconciliations, ultimately leading to fewer denials and reduced administrative burdens. Furthermore, Paradigm provides a "back-office as a service" model for healthcare providers, meaning that even if agencies have their own billing teams or scheduling tools, Paradigm can still oversee claims processing as if it were a dedicated, knowledgeable billing department. This adaptability empowers agencies to prioritize patient care, alleviating them from the intricacies of billing operations by entrusting those complexities to experts. In doing so, Paradigm not only enhances operational efficiency but also supports better financial outcomes for home-care agencies.

What is Optum AI Marketplace?

The Optum AI Marketplace is a carefully designed platform that offers a range of AI-powered solutions intended to transform the healthcare landscape by providing payers, providers, and partners with cutting-edge tools to improve outcomes more efficiently. This marketplace features an extensive assortment of products and services across various categories, such as patient and member engagement, claims and eligibility, care operations, payment and reimbursement, and analytics. One of its key features includes the prior authorization inquiry API, enabling payers to quickly verify a patient’s authorization status, in addition to SmartPay Plus, an electronic cashiering platform aimed at streamlining the payment process for patients and enhancing collection efficiency. Additionally, Optum Advisory Technology Services provides specialized support for organizations embracing digital transformation, including assistance with system selection, procurement processes, and the deployment of AI solutions. The marketplace also partners with reputable resellers like ServiceNow to offer advanced solutions specifically designed for the healthcare industry. By combining innovative technology with expert guidance, Optum AI Marketplace stands out as an essential asset for organizations looking to boost their operational efficiency and enhance the quality of patient care they provide. This platform not only addresses current healthcare needs but also anticipates future challenges in the industry.

Media

Media

Integrations Supported

Google Cloud Healthcare API
InvisaClaim
Microsoft 365
ServiceNow

Integrations Supported

Google Cloud Healthcare API
InvisaClaim
Microsoft 365
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Paradigm

Date Founded

2015

Company Location

United States

Company Website

www.paradigmseniors.com

Company Facts

Organization Name

Optum

Company Location

United States

Company Website

marketplace.optum.com

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Categories and Features

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