ParcelTrack Reviews & Ratings

ParcelTrack

4.5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is ParcelTrack?

ParcelTrack keeps you updated on your shipment's status, estimated delivery times, and the identity of the recipient when you’re not available. You can choose how closely you want to track your shipment’s progress. Whether you’re enjoying a relaxing evening at home with your tablet, on the road with your mobile, or busy at your office, ParcelTrack is available on all your devices. The flawless synchronization between devices allows you to keep all your orders neatly organized in one place. No matter which courier service is responsible for your delivery, ParcelTrack provides a cohesive and visually appealing interface for managing your packages. Say goodbye to the hassle of juggling multiple tracking websites and dealing with complicated technical details. With just a simple tap on the map, you can track your package in real-time, as ParcelTrack leverages the GPS location of the delivery vehicle. This capability brings you as close as possible to your shipments while they’re on the move. With ParcelTrack, you can rest assured that you will never miss a package again. The convenience and effectiveness of this tracking solution make it an essential resource for anyone who frequently shops online, enhancing your overall shopping experience. Additionally, its user-friendly design ensures that even those who aren't tech-savvy can easily navigate the platform.

What is Dispatchly?

Dispatchly is a specialized software solution that streamlines shipment audits by detecting parcels that are delayed, misplaced, or damaged, while also automatically handling refund claims with the relevant carriers for you. The platform monitors shipments across more than 380 carriers, including well-known companies like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring adherence to each carrier's service level agreements. When a parcel does not comply with the expected standards, Dispatchly collects the necessary documentation and files the claim ahead of the deadline. Users can securely link their carrier API keys, which are encrypted and limited to claim-related functions, with the option to revoke access anytime via the user dashboard. Furthermore, Dispatchly features a carrier scorecard that assesses each carrier based on metrics such as on-time delivery performance, incidence of damage, and the efficiency of claims processing. Refunds are credited directly to your carrier account, allowing you to keep the entire refunded amount. The service operates with a clear monthly fee structure that avoids any commission on recovered funds, ensuring that you retain 100% of what is reimbursed. This all-encompassing strategy promotes both transparency and efficiency in addressing shipment-related concerns, ultimately enhancing the overall user experience. With its comprehensive features, Dispatchly not only simplifies the audit process but also empowers users to effectively manage their shipping logistics.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€899/month (billed annually)

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

ParcelTrack Technologies

Company Location

Germany

Company Website

www.parceltrack.de/en/

Company Facts

Organization Name

Dispatchly

Date Founded

2025

Company Location

Netherlands

Company Website

dispatch.ly

Categories and Features

Shipping

Shipment Tracking

Categories and Features

Parcel Audit

Not specified

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