Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • AfterShip Reviews & Ratings
    1,547 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    891 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • LIVE Connect Reviews & Ratings
    44 Ratings
    Company Website
  • AIMS360 Apparel Software Reviews & Ratings
    92 Ratings
    Company Website
  • Detrack Reviews & Ratings
    145 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    28 Ratings
    Company Website
  • Order.co Reviews & Ratings
    223 Ratings
    Company Website
  • Proton Mail Reviews & Ratings
    108,630 Ratings
    Company Website
  • Shippo Reviews & Ratings
    907 Ratings
    Company Website

What is ParcelWILL?

ParcelWILL, formerly ParcelPanel, is CWILL’s flagship post-purchase growth platform created for Shopify direct-to-consumer brands. It consolidates order tracking, returns and exchanges, and shipping protection into a unified system that enhances the customer journey after checkout. Instead of sending customers to external carrier pages, merchants can deliver fully branded tracking experiences that reinforce trust and increase engagement. Proactive shipping updates significantly reduce WISMO tickets, lowering customer support costs and freeing up team resources. The platform’s exchange-first returns workflows help businesses retain revenue by encouraging size swaps, store credit, and alternative product selections rather than refunds. A self-service returns portal automates approvals and communications, streamlining operations and improving customer satisfaction. Shipping protection safeguards orders from theft, loss, damage, or delays, protecting both margins and brand reputation. With integrations across 50+ Shopify apps and access to 1,400+ global carriers, ParcelWILL fits seamlessly into existing ecommerce stacks. Built for Shopify certification guarantees reliability, performance, and compliance with Shopify’s highest standards. Beyond operational efficiency, the platform turns tracking pages and return emails into marketing touchpoints that drive upsells and repeat purchases. Trusted by more than 50,000 DTC brands worldwide, ParcelWILL consistently delivers measurable gains in retention and revenue recovery. By transforming post-purchase friction into loyalty-building experiences, ParcelWILL helps ecommerce brands convert operational challenges into competitive advantages.

What is Bold Commerce?

Ecommerce solutions are designed to help startups grow and to assist established businesses in expanding their reach. Our collection of top-tier applications is aimed at boosting your sales while also saving you valuable time. By utilizing pricing and promotional tools, you can enhance your conversion rates and achieve a higher average order value. Additionally, Bold Subscriptions allows you to generate recurring revenue, while also enabling the creation of customized products and unique shopping experiences. With our innovative subscription, checkout, pricing, promotions, and adaptable solutions, you can accelerate your growth. Our flexible and powerful APIs facilitate the delivery of commerce-driven experiences that cater to consumers wherever they may be. You can create compelling customer interactions that drive conversions without compromising on market speed. By connecting one or more of our commerce APIs to any front-end interface, you can utilize our tried-and-true subscription, checkout, and advanced pricing modules effectively. Furthermore, our pre-built integrations streamline partner collaborations, expediting implementation, while our core APIs offer centralized management for seamless platform and backend integrations. The combination of these features provides you with a comprehensive solution to meet your ecommerce needs.

Media

Media

Integrations Supported

Axis LMS
PageFly
Shopify
Shopify Plus
Yotpo
BigCommerce
CJdropshipping
CWILL
FedEx Ship Manager
Flits
Gorgias
Klaviyo
Loox
Loqate
Sendcloud
Shopify Email
Shopify Flow
Stackreaction
TreviPay
Zendesk

Integrations Supported

Axis LMS
PageFly
Shopify
Shopify Plus
Yotpo
BigCommerce
CJdropshipping
CWILL
FedEx Ship Manager
Flits
Gorgias
Klaviyo
Loox
Loqate
Sendcloud
Shopify Email
Shopify Flow
Stackreaction
TreviPay
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$11 per month
Free Trial Offered?
Free Version

Pricing Information

$29.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com/parcelwill/

Company Facts

Organization Name

Bold Commerce

Date Founded

2012

Company Location

Canada

Company Website

boldcommerce.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Popular Alternatives

Popular Alternatives