Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • Zinrelo Reviews & Ratings
    236 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    51 Ratings
    Company Website
  • TXT180 Reviews & Ratings
    340 Ratings
    Company Website
  • POS Nation Reviews & Ratings
    1,655 Ratings
    Company Website
  • VoucherCart Reviews & Ratings
    52 Ratings
    Company Website
  • RetailEdge Reviews & Ratings
    194 Ratings
    Company Website
  • Kubit Reviews & Ratings
    29 Ratings
    Company Website
  • ESET PROTECT Advanced Reviews & Ratings
    1,051 Ratings
    Company Website
  • Kochava Reviews & Ratings
    171 Ratings
    Company Website

What is Patch Retention?

Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.

What is Chargebee Retention?

Boost your customer lifetime value by uncovering the underlying causes of cancellations and devising a comprehensive strategy for enhancements. Prioritize customer retention by implementing an efficient cancellation process that excels in performance. Upon initiating a cancellation, customers are directed to a tailored cancellation experience powered by Chargebee Retention, where they encounter personalized content designed to persuade them to rethink their choice. They are presented with dynamic offers that are specifically crafted based on targeted criteria. Additionally, automated workflows engage customers effectively while tracking their interactions across multiple channels and tools. Insights are readily obtained through user-friendly dashboards, allowing you to adopt proactive measures to retain a larger customer base. By leveraging Chargebee Retention, you can address customer concerns before they lead to cancellations, utilizing an automated, scalable, and personalized strategy that significantly bolsters your retention initiatives. This approach not only enhances customer satisfaction but also fosters enduring loyalty, ensuring that your business thrives in the long run. Ultimately, the insights gained will empower you to make data-driven decisions that further refine your strategies for customer engagement and retention.

Media

Media

Integrations Supported

Chargebee
KonnectzIT
Recurly
Salesforce
Segment EDI Platform
Slack
Stripe
Zapier

Integrations Supported

Chargebee
KonnectzIT
Recurly
Salesforce
Segment EDI Platform
Slack
Stripe
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patch Retention

Date Founded

2011

Company Location

United States

Company Website

patchretention.com

Company Facts

Organization Name

Chargebee

Date Founded

2011

Company Location

United States

Company Website

www.chargebee.com/retention/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives