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What is Patch Retention?

Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.

What is CleverTap?

CleverTap is a comprehensive platform that combines analytics with customer engagement to tackle retention challenges effectively. Whether your app is in its infancy or boasts millions of monthly active users, it enables you to foster stronger connections with your audience, enhancing customer retention and overall lifetime value. By using CleverTap, brands can streamline their operations by avoiding the complexities and costs associated with managing multiple tools for analysis, segmentation, and user engagement across both mobile and web channels. For apps with over 100,000 monthly active users, CleverTap provides a 14-day trial, allowing for seamless integration and the flexibility to cancel whenever needed. Customer support is easily accessible directly from the dashboard, ensuring that users can receive assistance without any hidden fees or unexpected charges. With over 8,000 brands, such as Domino's, Vodafone, BookMyShow, and Gojek, relying on its scalable solutions, CleverTap has established itself as a trusted partner in the industry. This extensive network showcases the platform's effectiveness in driving user engagement and satisfaction.

Media

Media

Integrations Supported

Adjust
Appbrew
AppsFlyer
Boltic
Branch
BulkSmsMantra
Cobalt
DataChannel
Exotel
Foursquare
Mailchimp Transactional Email (Mandrill)
Mitto SMS
Plivo
PlotProjects
Postmark
Quickwork
SendGrid
TUNE
Truto
Verloop.io

Integrations Supported

Adjust
Appbrew
AppsFlyer
Boltic
Branch
BulkSmsMantra
Cobalt
DataChannel
Exotel
Foursquare
Mailchimp Transactional Email (Mandrill)
Mitto SMS
Plivo
PlotProjects
Postmark
Quickwork
SendGrid
TUNE
Truto
Verloop.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patch Retention

Date Founded

2011

Company Location

United States

Company Website

patchretention.com

Company Facts

Organization Name

CleverTap

Date Founded

2013

Company Location

United States

Company Website

clevertap.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

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