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What is Pathway Insurance Software?

By implementing automated workflows that activate according to policy expiration dates, client renewals can be completed significantly faster than manual processes. Utilizing broker-approved emails and automated systems that enhance every interaction allows for effective communication with both prospects and policyholders throughout the entire insurance lifecycle. Additionally, by leveraging the highly regarded Net Promoter® survey tool, you can enhance your online reviews and turn around dissatisfied clients, thereby improving overall customer satisfaction. Furthermore, providing policyholders with 24/7 online access to their policy documents, proof of insurance, and billing information can lead to a decrease in call volume and an enhanced customer experience. Discover how Pathway simplifies client attraction and retention for your customer service representatives and brokers. Explore the transformative impact of automated marketing solutions on the operations of agents and brokers, as they adapt to the evolving landscape of the insurance industry. This innovative approach not only streamlines processes but also fosters stronger relationships with clients.

What is Diamond Billing?

Insuresoft's Diamond Billing solution is designed to provide insurers with accurate and immediate data alongside self-service functionalities that cater to both agents and policyholders. This innovative system enables agents to manage their operations effectively while granting policyholders the autonomy to oversee their coverage at their convenience. By automating standard procedures, it guarantees precise task execution and facilitates real-time modifications to payment plans among various options. Furthermore, it skillfully addresses situations such as non-paid cancellations and reinstatements, which enhances service delivery and elevates overall satisfaction among policyholders. The customizable nature of the system ensures it meets the unique demands of both agents and clients, promoting the implementation of adaptable payment plans that suit customer preferences and allowing for mid-term modifications to payment settings. Additionally, Diamond Billing accommodates a vast array of payment methods, such as mobile transactions, online payments, credit card transactions, electronic funds transfers, checks, and cash, thereby maximizing convenience for all users involved. This all-encompassing strategy not only improves the user experience but also strengthens the relationships between insurers and their clientele, ultimately fostering loyalty and trust. As insurers continue to evolve, the flexibility and efficiency of Diamond Billing position it as a vital tool in addressing the dynamic needs of the insurance industry.

Media

Media

Integrations Supported

Applied Epic
HawkSoft
Insuresoft Diamond
NowCerts
QQCatalyst
Vertafore AMS360

Integrations Supported

Applied Epic
HawkSoft
Insuresoft Diamond
NowCerts
QQCatalyst
Vertafore AMS360

API Availability

Has API

API Availability

Has API

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pathway

Date Founded

2016

Company Location

Canada

Company Website

www.pathwayport.com

Company Facts

Organization Name

Insuresoft

Date Founded

1993

Company Location

United States

Company Website

www.insuresoft.com/platform/insurance-billing-software/

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

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