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PatientPay offers a comprehensive, flexible, and secure billing and payment solution designed to enhance revenue cycle management for healthcare providers. By seamlessly connecting with existing practice management or health information systems, PatientPay streamlines the payment process, reducing administrative burdens and accelerating cash flow. The platform supports a range of payment methods, including credit cards, HSA/FSA, eCheck/ACH, and popular digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay’s service complies with HIPAA and TCPA regulations, ensuring effective communication with patients through their preferred modes, such as text and email, which boosts engagement and satisfaction. Additionally, PatientPay features an advanced dunning engine that ensures timely and suitable interactions with patients, leading to faster payments that average less than 14 days, as opposed to the usual industry timeframe of 45 to 60 days. This focus on efficiency not only enhances the financial well-being of healthcare practices but also strengthens the rapport with patients, fostering trust and loyalty. With its robust capabilities, PatientPay positions itself as a leader in the healthcare billing landscape.
What is HGS Healthcare?
For numerous years, we have been a reliable ally for our healthcare partners, tackling their critical business issues. HGS Healthcare Technology employs a holistic consulting approach to identify the core challenges faced by healthcare payers and providers, meticulously analyze these concerns, and provide a comprehensive solution that emphasizes improvements in personnel, processes, and technology platforms. Our solutions-oriented strategy aims to focus on what brings the most significant benefits to our clients. By implementing a customized solution roadmap, our team of operations and technology experts suggests specific adjustments intended to enhance efficiency, engagement, data management, and overall workflow. We utilize established strategies aimed at improving member experiences. Additionally, HGS seamlessly incorporates or modifies your current systems, ensuring that our solutions are tailored to your unique needs. Ultimately, our dedication lies in nurturing enduring relationships by consistently adapting our services to align with your evolving requirements. This commitment to flexibility and responsiveness ensures that we remain a valuable partner in the dynamic healthcare landscape.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PatientPay
Date Founded
2008
Company Location
United States
Company Website
www.patientpay.com
Company Facts
Organization Name
HGS Healthcare
Company Location
United States
Company Website
www.hgshealthcare.com/healthcare/healthcare-technology/
Categories and Features
Revenue Cycle Management
Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing
Categories and Features
Revenue Cycle Management
Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing