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What is PatientPay?

PatientPay offers a comprehensive, flexible, and secure billing and payment solution designed to enhance revenue cycle management for healthcare providers. By seamlessly connecting with existing practice management or health information systems, PatientPay streamlines the payment process, reducing administrative burdens and accelerating cash flow. The platform supports a range of payment methods, including credit cards, HSA/FSA, eCheck/ACH, and popular digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay’s service complies with HIPAA and TCPA regulations, ensuring effective communication with patients through their preferred modes, such as text and email, which boosts engagement and satisfaction. Additionally, PatientPay features an advanced dunning engine that ensures timely and suitable interactions with patients, leading to faster payments that average less than 14 days, as opposed to the usual industry timeframe of 45 to 60 days. This focus on efficiency not only enhances the financial well-being of healthcare practices but also strengthens the rapport with patients, fostering trust and loyalty. With its robust capabilities, PatientPay positions itself as a leader in the healthcare billing landscape.

What is HGS Healthcare?

For numerous years, we have been a reliable ally for our healthcare partners, tackling their critical business issues. HGS Healthcare Technology employs a holistic consulting approach to identify the core challenges faced by healthcare payers and providers, meticulously analyze these concerns, and provide a comprehensive solution that emphasizes improvements in personnel, processes, and technology platforms. Our solutions-oriented strategy aims to focus on what brings the most significant benefits to our clients. By implementing a customized solution roadmap, our team of operations and technology experts suggests specific adjustments intended to enhance efficiency, engagement, data management, and overall workflow. We utilize established strategies aimed at improving member experiences. Additionally, HGS seamlessly incorporates or modifies your current systems, ensuring that our solutions are tailored to your unique needs. Ultimately, our dedication lies in nurturing enduring relationships by consistently adapting our services to align with your evolving requirements. This commitment to flexibility and responsiveness ensures that we remain a valuable partner in the dynamic healthcare landscape.

Media

Media

Integrations Supported

Apple Pay
Google Pay
PayPal
Venmo
uKnowva

Integrations Supported

Apple Pay
Google Pay
PayPal
Venmo
uKnowva

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PatientPay

Date Founded

2008

Company Location

United States

Company Website

www.patientpay.com

Company Facts

Organization Name

HGS Healthcare

Company Location

United States

Company Website

www.hgshealthcare.com/healthcare/healthcare-technology/

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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