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What is PatronWorks?

PatronWorks is an all-encompassing platform designed for point-of-sale and operational oversight specifically for independent dining establishments, cafés, bars, quick-service outlets, and smaller restaurant groups. This system features a Windows-based register equipped with vital tools such as kitchen displays and receipt printers, in addition to capabilities for handling tables, reservations, staff scheduling, and timekeeping. Depending on the selected subscription plan, businesses can also take advantage of online ordering and delivery options, customer profiles, loyalty programs, gift cards, promotional coupons, email marketing, inventory oversight, purchasing, payroll, and administrative tasks across various locations. Importantly, the register functions effectively by recording sales and printing locally even if there are internet outages, ensuring that all transactions are updated once the connection is reestablished. Monthly fees are determined by each location, with distinct charges for terminal licenses and online ordering functionalities. Tailored for operators in search of a unified solution, PatronWorks effectively coordinates both front-of-house transactions and back-office tasks within a single interface. This integrated methodology not only optimizes operational efficiency but also significantly improves the customer experience, making PatronWorks an indispensable tool for effective restaurant management. Furthermore, its adaptability to various business needs ensures that it remains relevant and beneficial as the dining industry evolves.

What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

Media

No images available

Media

Integrations Supported

Integrations Supported

Epos Now

API Availability

API Availability

Has API

Pricing Information

$19.99/location/month
Basic costs $19.99 per location per month, month-to-month, and includes one terminal license. Standard costs $39.99 per location per month, and Growth costs $59.99 per location per month; Scale pricing is custom. Additional terminal licenses cost $29 per month. Online ordering costs 5% per order or $59 per month. Payment processing is billed separately by the processor. A 14-day free trial is available with no credit card required.
Free Trial Offered?

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PatronWorks

Date Founded

2003

Company Location

United States

Company Website

patronworks.com

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Kiosk

Not specified

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