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Ratings and Reviews 0 Ratings
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What is Peak Support?
We take on the challenges of customer service, technical support, and back-office operations, all while improving overall efficiency. Once you partner with us, a dedicated team will be assigned to help you uphold quality standards even during peak times, facilitate the smooth onboarding of new employees, and enhance your operational workflows. By working with Peak Support, you can focus on expanding your business while ensuring that your customers receive the exceptional service they deserve. Each client benefits from the guidance of a dedicated account manager who works closely with you to set team objectives, share performance metrics, and provide practical recommendations based on those metrics. Our customer service agents boast an impressive average of eight years of industry experience and come highly recommended by previous clients. We excel in delivering high-quality customer support across multiple channels, such as email, phone, chat, and various social media platforms. Moreover, we offer specialized technical support for both hardware and software companies, ensuring thorough assistance through channels like Facebook, Twitter, and Snapchat. Our unwavering commitment to excellence guarantees that your customers will have access to knowledgeable and responsive support, regardless of their preferred communication method. Ultimately, our comprehensive approach not only enhances customer satisfaction but also reinforces your brand’s reputation in a competitive marketplace.
What is DeskMoz?
DeskMoz provides a top-tier live chat solution featuring dedicated human operators who are available around the clock for your website, guaranteeing expert assistance at any time of day. Our in-house team is well-trained and seasoned, distinguishing us from competitors that depend on freelancers and remote personnel. We extend our outstanding live chat offerings not only to websites but also to Facebook Pages, facilitating seamless customer interaction through a straightforward setup. Our live chat professionals focus on responding to sales inquiries from your website visitors, leading to an impressive surge in qualified leads—potentially tripling your previous numbers. Moreover, we take pride in being the quickest in the live chat outsourcing sector, with our talented team ready to be deployed to your site within a mere 24 to 48 hours. DeskMoz's around-the-clock live chat services not only prove to be more effective and responsive but are also a more economical option compared to standard phone and email support channels. With the trust of over 200 renowned global brands, we are dedicated to improving your customer engagement journey. By selecting DeskMoz, you guarantee your customers will receive prompt and professional assistance, which ultimately enhances the overall success of your business. Our commitment to excellence ensures that every interaction leaves a positive impression on your clientele.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Peak Support
Date Founded
2015
Company Location
United States
Company Website
peaksupport.io
Company Facts
Organization Name
DeskMoz
Date Founded
2005
Company Location
India
Company Website
deskmoz.com