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What is PeakCommerce?

Most B2B teams run their system of record well and their buying surfaces badly. The quote lives in Salesforce Revenue Management. The subscription lives in Zuora. Reorders arrive by email to a rep. Partners call. Every channel gets built separately, then drifts. PeakCommerce puts those channels on one API. Storefronts and payment pages handle new purchases. Self-service portals, CSR portals, and conversational commerce handle upgrades, add-ons, renewals, and cancellations: where most B2B revenue concentrates after the first deal. Partner portals handle dealer and indirect ordering. Built for software, manufacturing, retail, and distribution. Adapters for Agentforce Revenue Management, Zuora, Stripe Billing, Maxio, Orb, Metronome, and ERP systems of record. PeakCommerce Inc. Founded 2016. Redwood City, California.

What is Adobe Commerce Optimizer?

Adobe Commerce Optimizer is a cloud-based platform designed for businesses seeking to improve their shopping experiences while preserving their current commerce transaction frameworks. It consolidates catalog data from multiple sources, including commerce systems, ERP, and PIM, and provides features such as product search, recommendations, merchandising rules, and catalog oversight. Teams can either make use of Adobe's Commerce Storefront or connect with an existing headless storefront through APIs, ensuring flexibility in their approach. Moreover, the service includes workflows for managing content and assets, conducting experiments, analyzing data, and monitoring storefront performance. Merchants can easily unify catalogs across diverse brands and markets, adjust product and pricing details, and guide customers to their existing commerce systems for cart and checkout functionalities. By delivering this as a managed SaaS solution, Adobe supports commerce teams in enhancing storefront capabilities while retaining their current transaction engines, thus facilitating a smooth transition and better customer engagement. Additionally, this platform offers increased scalability and responsiveness to the dynamic nature of the e-commerce environment, making it an invaluable tool for future growth.

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Integrations Supported

Auth0
Avalara
Cognito
Google Analytics
Heap
HubSpot CRM
Infor CRM
Intercom
Maxio
Mixpanel
OAuth
Okta
Pipedrive
Recurly
Salesforce
Salesforce Agentforce Service
Stripe
Zendesk
Zuora

Integrations Supported

Adobe Commerce

API Availability

Has API

API Availability

Has API

Pricing Information

1499
Please see our website for latest pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

PeakCommerce Inc.

Date Founded

2016

Company Location

Redwood City, CA

Company Website

www.peakcommerce.com

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/commerce/commerce-optimizer.html

Categories and Features

B2B eCommerce

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Kitting
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Shopping Cart
Templates

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Trial Management
Usage Tracking/Analytics

Categories and Features

eCommerce

Not specified

Headless eCommerce

Not specified

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