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What is PeakCommerce?

Most B2B teams run their system of record well and their buying surfaces badly. The quote lives in Salesforce Revenue Management. The subscription lives in Zuora. Reorders arrive by email to a rep. Partners call. Every channel gets built separately, then drifts. PeakCommerce puts those channels on one API. Storefronts and payment pages handle new purchases. Self-service portals, CSR portals, and conversational commerce handle upgrades, add-ons, renewals, and cancellations: where most B2B revenue concentrates after the first deal. Partner portals handle dealer and indirect ordering. Built for software, manufacturing, retail, and distribution. Adapters for Agentforce Revenue Management, Zuora, Stripe Billing, Maxio, Orb, Metronome, and ERP systems of record. PeakCommerce Inc. Founded 2016. Redwood City, California.

What is Salesforce Agentforce Commerce?

Agentforce Commerce by Salesforce is an enterprise ecommerce platform designed to connect digital and physical commerce experiences. Previously known as Commerce Cloud, it delivers unified commerce across online storefronts, POS systems, and order management. The platform leverages Agentforce AI to enhance merchandising, automate processes, and provide guided shopping experiences. Businesses can manage B2C and B2B transactions within a single, integrated system. Composable and headless commerce capabilities allow brands to innovate rapidly while maintaining flexibility. Integrated payment solutions optimize checkout and reduce dependency on third-party integrations. Real-time omnichannel inventory ensures accurate fulfillment and reduced operational costs. Advanced automation accelerates workflows for developers, merchandisers, and administrators. The system is built on Salesforce’s reliable infrastructure with proven high uptime performance. CRM connectivity provides a complete view of customer data across every touchpoint. Agentforce Commerce supports digital transformation with scalable, AI-first architecture. It enables enterprises to deliver seamless, personalized commerce experiences while driving measurable growth.

Media

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Media

Integrations Supported

Heap
Okta
Ordway

Integrations Supported

Algolia Places
Alma
ClearSale
DataDome
ESW
Fusion
Heyday AI
Highstreet.io
Informatica Product 360
Kinective Bridge
Planet Unified Commerce
Provar
Queue-it
Red Stag Fulfillment
RenderDraw
Swogo
Vertex

API Availability

Has API

API Availability

Has API

Pricing Information

1499
Please see our website for latest pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

PeakCommerce Inc.

Date Founded

2016

Company Location

Redwood City, CA

Company Website

www.peakcommerce.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/commerce/

Categories and Features

B2B eCommerce

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Kitting
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Shopping Cart
Templates

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Trial Management
Usage Tracking/Analytics

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

B2B eCommerce

Not specified

eCommerce

Not specified

Order Management

Not specified

Shopping Cart

Not specified

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