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What is Workday Peakon Employee Voice?

Many tools designed for employee engagement primarily focus on gathering feedback. In contrast, Workday Peakon's Employee Voice serves as a comprehensive and intelligent listening platform. This tool enables organizations to truly hear their employees and effectively leverage their insights. Centered around the employee experience, our platform not only collects and analyzes data but also delivers valuable insights that contribute to organizational success. By maintaining a continuous, real-time grasp of employee desires, you can initiate significant changes and evaluate the outcomes of your initiatives. Our industry-leading machine learning and data analytics technologies allow you to benchmark your performance against global peers and within your sector, providing clarity on how to distinguish yourself. Additionally, monitor aspects such as employee experience, diversity, equity and inclusion, as well as health and well-being in real-time, empowering you to harness the full potential of your workforce. Ultimately, this approach fosters a culture of engagement and improves overall workplace satisfaction.

What is Happ CX Platform?

The Happ Customer Experience Management Platform enables businesses to rapidly understand and act on customer feedback. Acknowledging that every business has its own characteristics, we tailor your approach to customer experience management to reflect that individuality. With Happ, you can modify your methods for collecting insights in a way that suits your needs. The benefits of a customized Customer Experience Management platform go beyond just immediate enhancements; they also aid in strategic planning and the long-term efforts that enhance return on investment. Happ allows for the evaluation of vital customer experiences, which helps in improving customer loyalty, boosting employee morale, and fostering revenue growth. By effectively managing customer experiences, businesses can better understand customer expectations and pinpoint the elements that drive satisfaction, which in turn helps in prioritizing actions and reducing investment risks. Moreover, you can seamlessly gather actionable insights throughout the customer journey across multiple channels, making it easier to make informed and effective decisions. This comprehensive approach not only streamlines your operations but also positions your business for sustained growth and success.

Media

Media

Integrations Supported

Delinea Cloud Access Controller
HiBob
RadiantOne
Unified.to
WeCP

Integrations Supported

Delinea Cloud Access Controller
HiBob
RadiantOne
Unified.to
WeCP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workday

Date Founded

2005

Company Location

United States

Company Website

www.workday.com/en-us/products/employee-voice/overview.html

Company Facts

Organization Name

Happ Consulting Services

Date Founded

2015

Company Location

United Kingdom

Company Website

www.happcons.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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