Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Gemini Enterprise Agent Platform Reviews & Ratings
    961 Ratings
    Company Website
  • Picsart Enterprise Reviews & Ratings
    27 Ratings
    Company Website
  • Process Street Reviews & Ratings
    1,112 Ratings
    Company Website
  • StackAI Reviews & Ratings
    53 Ratings
    Company Website
  • Retool Reviews & Ratings
    570 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    12 Ratings
    Company Website
  • RunMyJobs by Redwood Reviews & Ratings
    425 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    591 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    28 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website

What is Pega GenAI?

Pega GenAI is a powerful generative AI solution designed specifically for enterprises, effectively merging with Pega's low-code platform to assist businesses in automating workflows, enhancing customer interactions, and improving decision-making capabilities. This solution features AI-driven decision-making in real-time, efficient case management automation, and smart chatbot capabilities, allowing companies to customize their interactions on a grand scale. Furthermore, it employs natural language processing for faster content creation and integrates predictive analytics to refine business strategies. With a strong emphasis on security and compliance, Pega GenAI ensures the responsible application of AI while maintaining data integrity. It also offers visual tools that deliver immediate insights into operational questions, enabling organizations to make the most of their data. By harnessing the power of AI, businesses can consistently enhance workflow efficiency, giving leaders a thorough overview of their operations. In addition, Pega GenAI fosters a culture of continuous improvement, ultimately acting as a driving force for innovation and strategic expansion within organizations. As a result, enterprises can not only respond to market demands but also anticipate future trends, ensuring long-term success.

What is Pega Co-Browse?

No downloads, installations, or plugins are required; just insert a line of Javascript into your website, and your customers can effortlessly share their browsing experience with a single click. Pega Co-Browse simplifies the process of highlighting and guiding customers to the necessary information, creating a fluid interaction. You have the ability to seek the customer’s permission to take control of their screen for assistance, or you can make use of highlighting tools and visual cues, like arrows, to guide them effectively. Additionally, Pega Co-Browse allows you to identify and obscure sensitive data through HTML elements or form fields, ensuring that all hidden information stays on the customer's browser and remains unseen by the representative. This solution provides a code-free method for hiding or obscuring text fields and images, giving businesses the power to manage what information agents can access. Furthermore, Pega Co-Browse can seamlessly integrate with Pega Chat or any other chat application, greatly enhancing the customer service process. You also have the flexibility to embed chat features directly into your Pega Customer Service application, boosting operational efficiency and improving the overall user experience. By utilizing these tools, businesses can foster more secure and productive interactions with their clients.

Media

Media

Integrations Supported

Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Capgemini Intelligent Automation Platform
Cognizant
OpenAI
Pega GenAI Blueprint

Integrations Supported

Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Capgemini Intelligent Automation Platform
Cognizant
OpenAI
Pega GenAI Blueprint

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/technology/generative-ai

Company Facts

Organization Name

Pega

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/products/customer-service/cobrowse

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Popular Alternatives

Pega Professional Services Reviews & Ratings

Pega Professional Services

Saltech Consulting

Popular Alternatives

Pega Professional Services Reviews & Ratings

Pega Professional Services

Saltech Consulting
Pega RPA Reviews & Ratings

Pega RPA

Pegasystems
Pega for IoT Reviews & Ratings

Pega for IoT

Pegasystems
Pega for IoT Reviews & Ratings

Pega for IoT

Pegasystems