Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • UnForm Reviews & Ratings
    19 Ratings
    Company Website
  • TIMi Reviews & Ratings
    68 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,598 Ratings
    Company Website
  • Adobe Acrobat Reviews & Ratings
    8,459 Ratings
    Company Website
  • NMI Payments Reviews & Ratings
    114 Ratings
    Company Website
  • ShareCRM Reviews & Ratings
    68 Ratings
    Company Website
  • SAP S/4HANA Cloud Public Edition Reviews & Ratings
    4,608 Ratings
    Company Website
  • ActiveBatch Workload Automation Reviews & Ratings
    383 Ratings
    Company Website
  • Soraban Reviews & Ratings
    8 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website

What is Pega RPA?

Pega RPA is an advanced robotic process automation solution built to help enterprises automate workflows, reduce manual effort, and accelerate digital transformation. It enables organizations to deploy both unattended bots that run 24/7 in the background and attended bots that assist employees during real-time tasks. The platform is designed to work seamlessly with legacy systems, eliminating the need for APIs and reducing integration complexity. Using Robot Studio, developers and business users can create automation workflows in a low-code environment, speeding up implementation and reducing technical barriers. Robot Manager offers centralized oversight, allowing teams to monitor performance, manage workloads, and ensure optimal bot operation. Pega RPA also includes self-healing capabilities, enabling bots to adapt to changes and maintain reliability. The platform integrates with Pega’s broader ecosystem, combining RPA with AI, process mining, and workflow automation for end-to-end optimization. This unified approach allows businesses to automate complex processes while maintaining governance and control. By reducing errors and increasing efficiency, Pega RPA helps organizations lower operational costs and improve productivity. It also supports compliance and scalability, making it suitable for enterprise environments. The solution empowers employees by offloading repetitive tasks to digital assistants, enhancing overall performance. Overall, Pega RPA delivers a flexible, intelligent automation framework that drives efficiency and innovation across the enterprise.

What is Pega Co-Browse?

No downloads, installations, or plugins are required; just insert a line of Javascript into your website, and your customers can effortlessly share their browsing experience with a single click. Pega Co-Browse simplifies the process of highlighting and guiding customers to the necessary information, creating a fluid interaction. You have the ability to seek the customer’s permission to take control of their screen for assistance, or you can make use of highlighting tools and visual cues, like arrows, to guide them effectively. Additionally, Pega Co-Browse allows you to identify and obscure sensitive data through HTML elements or form fields, ensuring that all hidden information stays on the customer's browser and remains unseen by the representative. This solution provides a code-free method for hiding or obscuring text fields and images, giving businesses the power to manage what information agents can access. Furthermore, Pega Co-Browse can seamlessly integrate with Pega Chat or any other chat application, greatly enhancing the customer service process. You also have the flexibility to embed chat features directly into your Pega Customer Service application, boosting operational efficiency and improving the overall user experience. By utilizing these tools, businesses can foster more secure and productive interactions with their clients.

Media

Media

Integrations Supported

CyberArk Privileged Access Manager

Integrations Supported

Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/products/platform/robotic-process-automation

Company Facts

Organization Name

Pega

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/products/customer-service/cobrowse

Categories and Features

Robotic Process Automation (RPA)

Analytics
Unattended Automation

Categories and Features

Co-Browsing

Not specified

Popular Alternatives

Popular Alternatives

altaFlow Reviews & Ratings

altaFlow

airSlate
Pega Professional Services Reviews & Ratings

Pega Professional Services

Saltech Consulting
Pega GenAI Reviews & Ratings

Pega GenAI

Pegasystems
RichCall Reviews & Ratings

RichCall

Aurus