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What is Pega RPA?

Pega RPA is an advanced robotic process automation solution built to help enterprises automate workflows, reduce manual effort, and accelerate digital transformation. It enables organizations to deploy both unattended bots that run 24/7 in the background and attended bots that assist employees during real-time tasks. The platform is designed to work seamlessly with legacy systems, eliminating the need for APIs and reducing integration complexity. Using Robot Studio, developers and business users can create automation workflows in a low-code environment, speeding up implementation and reducing technical barriers. Robot Manager offers centralized oversight, allowing teams to monitor performance, manage workloads, and ensure optimal bot operation. Pega RPA also includes self-healing capabilities, enabling bots to adapt to changes and maintain reliability. The platform integrates with Pega’s broader ecosystem, combining RPA with AI, process mining, and workflow automation for end-to-end optimization. This unified approach allows businesses to automate complex processes while maintaining governance and control. By reducing errors and increasing efficiency, Pega RPA helps organizations lower operational costs and improve productivity. It also supports compliance and scalability, making it suitable for enterprise environments. The solution empowers employees by offloading repetitive tasks to digital assistants, enhancing overall performance. Overall, Pega RPA delivers a flexible, intelligent automation framework that drives efficiency and innovation across the enterprise.

What is Pega Field Service?

A collection of rulesets that features translated field values is provided in several key languages. Each language pack is made up of various language-specific rulesets that Pega supplies to aid in the localization process of applications. These packs include rules that modify buttons, prompts, and labels in application portals to cater to different languages. Each language pack is packaged into a zip file, which may hold one or more language packs essential for localizing a specific application version. The table provided below details the primary language packs available for each application version, and it is important to note that Pega offers these core language packs free of charge. To obtain and incorporate a core language pack into your system, simply select the download option. For some core language packs, a request must be made by clicking the request link. Once the request is submitted, you will need to provide the necessary information so Pega can contact you when the language pack is ready, usually within six to eight weeks. This structured approach guarantees that users are equipped with the essential resources for successful application localization, ensuring a seamless experience across different languages. Additionally, maintaining updated language packs can enhance user engagement and satisfaction.

Media

Media

Integrations Supported

CyberArk Privileged Access Manager

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/products/platform/robotic-process-automation

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

community.pega.com/marketplace/language-packs/field-service-management

Categories and Features

Robotic Process Automation (RPA)

Analytics
Unattended Automation

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

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