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What is Pega RPA?

Pega RPA is an advanced robotic process automation solution built to help enterprises automate workflows, reduce manual effort, and accelerate digital transformation. It enables organizations to deploy both unattended bots that run 24/7 in the background and attended bots that assist employees during real-time tasks. The platform is designed to work seamlessly with legacy systems, eliminating the need for APIs and reducing integration complexity. Using Robot Studio, developers and business users can create automation workflows in a low-code environment, speeding up implementation and reducing technical barriers. Robot Manager offers centralized oversight, allowing teams to monitor performance, manage workloads, and ensure optimal bot operation. Pega RPA also includes self-healing capabilities, enabling bots to adapt to changes and maintain reliability. The platform integrates with Pega’s broader ecosystem, combining RPA with AI, process mining, and workflow automation for end-to-end optimization. This unified approach allows businesses to automate complex processes while maintaining governance and control. By reducing errors and increasing efficiency, Pega RPA helps organizations lower operational costs and improve productivity. It also supports compliance and scalability, making it suitable for enterprise environments. The solution empowers employees by offloading repetitive tasks to digital assistants, enhancing overall performance. Overall, Pega RPA delivers a flexible, intelligent automation framework that drives efficiency and innovation across the enterprise.

What is Pega GenAI?

Pega GenAI is a powerful generative AI solution designed specifically for enterprises, effectively merging with Pega's low-code platform to assist businesses in automating workflows, enhancing customer interactions, and improving decision-making capabilities. This solution features AI-driven decision-making in real-time, efficient case management automation, and smart chatbot capabilities, allowing companies to customize their interactions on a grand scale. Furthermore, it employs natural language processing for faster content creation and integrates predictive analytics to refine business strategies. With a strong emphasis on security and compliance, Pega GenAI ensures the responsible application of AI while maintaining data integrity. It also offers visual tools that deliver immediate insights into operational questions, enabling organizations to make the most of their data. By harnessing the power of AI, businesses can consistently enhance workflow efficiency, giving leaders a thorough overview of their operations. In addition, Pega GenAI fosters a culture of continuous improvement, ultimately acting as a driving force for innovation and strategic expansion within organizations. As a result, enterprises can not only respond to market demands but also anticipate future trends, ensuring long-term success.

Media

Media

Integrations Supported

CyberArk Privileged Access Manager

Integrations Supported

Amazon Web Services (AWS)
OpenAI
Pega GenAI Blueprint

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/products/platform/robotic-process-automation

Company Facts

Organization Name

Pegasystems

Date Founded

1983

Company Location

United States

Company Website

www.pega.com/technology/generative-ai

Categories and Features

Robotic Process Automation (RPA)

Analytics
Unattended Automation

Categories and Features

AI Automation

Not specified

AI Tools

Not specified

Generative AI

Not specified

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