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What is Pega Recall?

A product recall has a profound impact on customer satisfaction, highlighting the critical need for manufacturers to manage the recall process with high levels of efficiency. Success in this area depends largely on clear and prompt communication with all stakeholders involved, including regulatory agencies, retailers, customers, and various internal teams. The significant challenge is to conduct recalls quickly while still maintaining customer satisfaction at elevated levels. Poorly executed recall strategies can result in fragmented processes and a lack of cohesive understanding within the organization, affecting interactions with suppliers and other external parties. Pega Recall provides a unified platform that facilitates the management of both recall and compliance programs, with a strong focus on delivering an outstanding customer experience. Additionally, by seamlessly integrating with existing internal systems and data, Pega enhances the management of service level agreements (SLAs), which ultimately improves the overall efficiency of the recall process. This thorough methodology not only optimizes operations but also fosters greater trust among customers in the brand, especially during challenging times, thereby reinforcing the importance of proactive and responsive recall strategies. Ultimately, a well-handled recall can transform a potential crisis into an opportunity for a company to strengthen its relationship with consumers.

What is NutraSoft?

Generate and print an endless array of nutrition facts labels from any location for all your clients in Canada and the United States. You can easily access both raw materials and finished products while creating production sheets tailored to any quantity based on your specific recipes. By adding ingredients to your Nutrasoft Database, you can compile an ingredient list using NutraSoft's extensive government food and beverage databases, or even design custom ingredients that meet your particular requirements, including the option to enter your costs and yields for a comprehensive recipe costing analysis. Leverage our recipe builder to mix your ingredients and develop your recipes, and expand your database by adding sub-recipes in conjunction with main recipes through the integration of ingredients and their corresponding quantities. Additionally, choose a portion weight to calculate nutritional information and provide a description of the portion that will appear on the nutrition label, ensuring that your labels are both detailed and compliant with regulations. This versatility not only allows for effective management of your nutritional data but also significantly enhances the efficiency of your production workflows. With these features, you can cater to a wide range of client needs while maintaining a high level of accuracy and compliance.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$48 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pega

Company Location

United States

Company Website

www.pega.com/industries/manufacturing/recall

Company Facts

Organization Name

Informatique Merkaz

Date Founded

1999

Company Location

Canada

Company Website

www.nutrasoft.ca

Categories and Features

Recall Management

Not specified

Categories and Features

Bakery

Accounting Management
Customer Management
Inventory Management
Labor Cost Calculator
Nutrition & Ingredient Labels
Nutrition Analysis
Production Management
Recipe / Formula Costing
Recipe / Formula Management
Sales History
Sales Management

Capacity Planning

Not specified

ERP

Not specified

Food Traceability

Order Management
Product Lifecycle Management
Production Management
Quality Control
Recall Management
Recipe Management
Traceability
Traceback & Traceforward

MRP

Bills of Material
Compliance Management
Document Management
Forecasting
Formula Management
Inventory Management
Order Management
Process Manufacturing
Product Configurator
Production Scheduling
Quality Control
Quality Management
Quote Management
Reporting/Analytics
Resource Management
Safety Management
Supplier Management
Supply Chain Management

Nutrition Analysis

Allergen Tracking
FDA Compliance
Food Costing
Menu Planning
Nutrient Database
Nutrition & Ingredient Labels
Recipe / Formula Management

Recall Management

Not specified

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