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What is Pendo Feedback?

Pendo Feedback, previously known as Receptive, offers comprehensive demand intelligence tailored for your product. It empowers you to develop features that resonate with your most important clients. Efficiently gather and rank customer requests for features, enabling you to pinpoint areas for product and user experience enhancement across various segments. By quantifying revenue potential, you can remove uncertainty from the product planning and prioritization processes. Additionally, you can identify shared needs and collect feedback categorized by feature, customer type, and user cohort. To improve alignment on priorities and optimize the allocation of your development and design resources, you can distribute insightful reports. This alignment helps to match business objectives with customer demand effectively, ensuring that resources are directed where they are most needed. It is vital for customers to feel acknowledged regarding their feedback, and they should be kept updated on the progress of their requests, including delivery timelines and any ongoing developments. This transparency fosters trust and enhances customer satisfaction.

What is Feedback Loop?

The Agile Research Platform is tailored for rapid consumer insights, allowing product managers and researchers to acquire dependable feedback with ease. Endorsed by numerous Fortune 500 companies, Feedback Loop seamlessly integrates consumer viewpoints into vital market strategies. With a user-friendly interface, collecting consumer opinions can now be accomplished in just days rather than the traditional months. Establishing an ongoing feedback system with consumers is both simple and effective. Users can select from a variety of pre-approved templates, create personalized scripts, or even request expert research support when necessary. To identify your target audience, you can utilize a pre-existing library or define new demographic and behavioral parameters. Your research can encompass multiple formats, including charts, text answers, videos, sentiments, and insights drawn from machine learning technologies. This cutting-edge research approach guarantees that you receive timely and directional feedback on a regular basis. By tapping into a vast pool of quality audience members, which includes millions of individuals, Feedback Loop streamlines the process—simply outline the demographics and behaviors desired, and the platform efficiently manages the rest, ensuring you remain responsive to consumer demands. Moreover, this agile method not only fosters rapid decision-making but also enhances the overall quality of your product development process.

Media

Media

Integrations Supported

Convert Experiences
Salesforce Nonprofit Cloud
Slack

Integrations Supported

Convert Experiences
Salesforce Nonprofit Cloud
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1,500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pendo

Date Founded

2013

Company Location

United States

Company Website

www.pendo.io/product/feedback/

Company Facts

Organization Name

Feedback Loop

Date Founded

2014

Company Location

United States

Company Website

feedbackloop.com

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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