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What is Pendo Feedback?

Pendo Feedback, previously known as Receptive, offers comprehensive demand intelligence tailored for your product. It empowers you to develop features that resonate with your most important clients. Efficiently gather and rank customer requests for features, enabling you to pinpoint areas for product and user experience enhancement across various segments. By quantifying revenue potential, you can remove uncertainty from the product planning and prioritization processes. Additionally, you can identify shared needs and collect feedback categorized by feature, customer type, and user cohort. To improve alignment on priorities and optimize the allocation of your development and design resources, you can distribute insightful reports. This alignment helps to match business objectives with customer demand effectively, ensuring that resources are directed where they are most needed. It is vital for customers to feel acknowledged regarding their feedback, and they should be kept updated on the progress of their requests, including delivery timelines and any ongoing developments. This transparency fosters trust and enhances customer satisfaction.

What is Hey,Listen!?

What purpose does the app serve? Hey, Listen! allows companies to gather valuable feedback and innovative suggestions from their clients, enabling users to comment on and endorse ideas, which helps businesses identify the most favored concepts among their audience. Why is it necessary? This app is crucial for organizations looking to swiftly gather insights from customers or determine which features and ideas resonate the most with users, allowing them to prioritize implementation effectively. Who is the target audience? It caters to software developers, small enterprises, and marketing or product management professionals. What distinguishes it from others in the market? Its setup process is remarkably simple; users just need to register, create a feedback board, and share the link with clients, demonstrating a strong commitment to prioritizing client feedback. What are the future plans? Should the project prove successful, we will continue to actively engage with our clients to assess their future needs, while currently offering features like a roadmap view, idea search functionality, and the ability to group ideas for better organization. Additionally, we aim to foster a collaborative environment where users feel empowered to contribute their thoughts freely.

Media

Media

Integrations Supported

Convert Experiences
Salesforce Nonprofit Cloud
Slack

Integrations Supported

Convert Experiences
Salesforce Nonprofit Cloud
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pendo

Date Founded

2013

Company Location

United States

Company Website

www.pendo.io/product/feedback/

Company Facts

Organization Name

Ursa Minor

Date Founded

2018

Company Location

Mauritius

Company Website

heylisten.app/

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

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