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What is PenguinData?

Our intuitive, online Workforce Management Software adopts a modular design, empowering you to choose the functionalities that align with your specific business requirements. With a dependable, interconnected data center, we prioritize the security of your information while significantly reducing the potential for downtime. Opting for PenguinData means you have a committed partner; our expert team serves as an extension of your own, providing ongoing technical assistance and training. While our results speak for themselves, we invite you to read testimonials from our pleased clients. We recognize the distinctive challenges you encounter, as we have faced similar hurdles throughout our journey. Effectively overseeing a workforce with its varied demands can be quite challenging, yet we are ready to confront those challenges directly, simplifying personnel management across all areas of the mobile service sector. From the initial entry of work orders to the final stages of invoicing and payroll processing, we thoroughly address all your requirements, ensuring a smooth operational flow for your business. Our steadfast commitment to your success remains strong, and we are devoted to helping you excel in a competitive environment. Additionally, our versatile software adapts to evolving business needs, ensuring that you are always equipped to meet future challenges.

What is Kraken?

Kraken functions as a sophisticated and all-encompassing operating system tailored to support modern utilities and infrastructure providers as they evolve from antiquated technologies to a cohesive, cloud-based solution. This state-of-the-art system automates and fluidly integrates the entire energy supply chain, which includes tasks such as customer relationship management, billing, asset optimization, and field service execution for adaptable distributed resources like electric vehicles, heat pumps, solar panels, and batteries. By utilizing advanced data analytics, machine learning, and utility-grade artificial intelligence, Kraken significantly improves customer service, reduces operational costs, speeds up new product development, and provides real-time operational insights, all while facilitating a smooth transition from legacy systems via proven methodologies. The modular suite offers an extensive range of tools specifically designed for handling both residential and commercial/industrial customers, along with capabilities for no-code tariff creation, enhanced field operations, and effective flexibility management to optimize energy resources, logistics, and workforce management. Ultimately, Kraken is crafted to enable utilities to operate with greater efficiency and adaptability in an ever-evolving energy environment, ensuring they can effectively address the shifting needs of their customer base while fostering innovation in their services. By streamlining operations and embracing modern technology, Kraken positions utilities to thrive in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PenguinData Workforce Management

Company Website

www.penguindata.com

Company Facts

Organization Name

Kraken

Company Location

United Kingdom

Company Website

kraken.tech/

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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