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What is PeopleDoc?
At the core of PeopleDoc's HR Service Delivery solutions lie innovative approaches designed to boost the effectiveness of HR teams while enhancing the overall experience for employees. These tools are crafted specifically for HR specialists, aiming to simplify complex processes and improve compliance protocols. Remarkably, our offerings ensure that employees enjoy and benefit from their interactions with HR. The Employee Case Management and Knowledgebase feature provides a personalized portal for individuals to tackle their inquiries and submit HR requests when they need further support. By automating cumbersome manual tasks, our system enables employees to concentrate more on their responsibilities without requiring any coding knowledge. Furthermore, our sophisticated document management capabilities enhance secure storage of documents, ensuring accessibility across multiple devices. Customizable dashboards align with your organization’s unique needs and help track vital KPIs, fostering informed decision-making. Ultimately, these solutions contribute to creating a more engaged, productive, and harmonious workplace environment, setting a new standard for HR interactions.
What is Infor Case Management?
Leverage Infor® Case Management to efficiently submit, monitor, and resolve HR-related inquiries through an intuitive self-service software designed for enhanced HR service delivery. Seamlessly integrated with the Infor Global HR system, this solution empowers employees, managers, and HR staff to create and manage cases, addressing most frequent questions directly on the platform. Take advantage of a multi-tiered approach to HR service delivery while utilizing sophisticated HR case management tools. Gain access to personalized, searchable, and organized HR information to improve user experience significantly. Offer tailored support to each employee and collect valuable feedback after case closure to further improve your processes. Additionally, ensure that cases are efficiently routed to the appropriate resources, maximizing resolution effectiveness and support quality. This comprehensive approach not only streamlines HR operations but also fosters a more responsive and employee-focused environment.
Integrations Supported
ChangeEngine
InfoMart
ONE@Work
PredictiveHR
SAP Store
VuSpex
Integrations Supported
ChangeEngine
InfoMart
ONE@Work
PredictiveHR
SAP Store
VuSpex
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ultimate Software
Date Founded
1990
Company Location
United States
Company Website
www.people-doc.com
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/solutions/people/hcm/case-management
Categories and Features
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management
Categories and Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management