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What is Pepper Cloud?

Pepper Cloud stands out as an exceptional AI-driven Sales CRM solution tailored specifically for small and mid-sized enterprises. It seamlessly integrates widely-used messaging platforms such as WhatsApp and Facebook, enabling users to engage with clients and prospects through their preferred channels of communication. The software boasts robust tools for overseeing sales funnels, allowing for the customization of stages and providing real-time insights into sales performance. Additionally, Pepper Cloud automates repetitive tasks, streamlining workflows, and integrates with various business applications including Mailchimp, Xero, and Zoom. The included analytics dashboard offers valuable performance metrics to help users gauge their business effectiveness. Users can benefit from capabilities in lead management, account oversight, revenue predictions, campaign monitoring, customer engagement tracking, and visualizing sales pipelines. Enhancing productivity further is the generative AI feature, AssistAI, which significantly boosts sales efficiency by automatically capturing and nurturing leads, managing chat flows, and coordinating tasks effortlessly. The no-code AssistAI chatbot can be deployed across numerous channels to promptly address customer inquiries, escalate more complex issues to human representatives, and provide round-the-clock support, ensuring that customer needs are met at any time. This combination of features positions Pepper Cloud as a powerful ally for businesses aiming to enhance their sales processes and customer engagement strategies.

What is Microsoft Dynamics 365 Marketing?

Strengthen your relationships with customers by tailoring their experiences, which is essential for developing deeper connections. By enhancing communication and crafting seamless customer journeys, Dynamics 365 Marketing equips sales teams to nurture leads with greater efficiency. Create personalized multichannel pathways that deliver the right message at the most suitable time and platform to foster significant relationships. Utilize marketing automation, combined with integrated data and business processes connected to Dynamics 365 Sales, to effectively cultivate leads and enhance opportunities in the customer pipeline. Boost the effectiveness of your automated marketing initiatives through AI-driven insights, lead scoring, and customized dashboards, while gaining a holistic view of customers via integration with Dynamics 365 Customer Insights. The capability to customize and enhance Marketing's functions is made easy by linking it with the applications and services you already use. Moreover, inherent privacy features ensure adherence to GDPR standards, enabling you to concentrate on establishing trust with your audience. This comprehensive strategy not only nurtures customer loyalty but also propels sustained growth for your business, impacting success in the long run. Ultimately, investing in personalized marketing strategies can set your organization apart in a competitive landscape.

Media

Media

Integrations Supported

LinkedIn
AXtension Content Gate
Airbyte
Codeless Platforms BPA Platform
Dynamics 365 Customer Insights
Facebook
Google Workspace
Infobip
Jira
Kixie PowerCall & SMS
Mailchimp
MailerLite
Microsoft Customer Experience Platform
Microsoft Power Apps
Microsoft Power Automate
QuickBooks Accountants
SSIS Integration Toolkit
Salesbuzz
Shopify
TeleSign

Integrations Supported

LinkedIn
AXtension Content Gate
Airbyte
Codeless Platforms BPA Platform
Dynamics 365 Customer Insights
Facebook
Google Workspace
Infobip
Jira
Kixie PowerCall & SMS
Mailchimp
MailerLite
Microsoft Customer Experience Platform
Microsoft Power Apps
Microsoft Power Automate
QuickBooks Accountants
SSIS Integration Toolkit
Salesbuzz
Shopify
TeleSign

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pepper Cloud

Date Founded

2017

Company Location

Singapore

Company Website

peppercloud.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/marketing/overview/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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