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What is PerfectServe?

Engaging with your healthcare team has reached an unprecedented level of efficiency and fluidity. Our cutting-edge software is specifically crafted to eliminate geographical and organizational hurdles, guaranteeing that you reach the right person exactly when you need to. PerfectServe effectively organizes and supervises all workflow procedures, call schedules, and contact preferences for each practice, workgroup, and member of the care team, alleviating any concerns about who is available on call. Through the implementation of Dynamic Intelligent Routing®, you are connected to the most qualified individual who can take prompt action, requiring only the patient's name for this process. PerfectServe® swiftly identifies and links you to the team members actively involved in that patient's care. By incorporating automated messaging and secure virtual consultations, we aim to elevate patient support throughout their entire care journey, also allowing for the inclusion of family members when necessary. Furthermore, by providing operators with intuitive call management tools, we markedly improve the experience for patients reaching out, ensuring that each interaction is as seamless and effective as possible. This holistic approach not only streamlines communication but also fosters a more collaborative environment for patient care.

What is Intiveo?

Discover communication software designed to enhance interactions with patients on a personal level. Effortlessly connect with your patients through features that can be customized and automated for appointment confirmations, recall reminders, booking requests, and reputation management. Tailor text, email, and voice reminders to suit various appointment types, addressing the distinct requirements of your dental practice. Facilitate effective communication in multiple languages to ensure that all patients feel included. Intiveo is versatile enough to be used in diverse environments, whether you're an independent practitioner, part of a multi-location clinic, an academic institution, or a dental service organization managing several offices. This adaptability makes it an ideal choice for all communication needs. Additionally, Intiveo’s after-care services enhance the bond of trust between patients and their providers, reassuring them about their choices in care while also helping to reduce negative online feedback and encourage referrals. By providing superior support, it significantly improves the overall relationship between practitioners and their patients, fostering a more positive healthcare experience.

Media

Media

Integrations Supported

Integrations Supported

OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS
Zoom Phone

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PerfectServe

Company Location

United States

Company Website

www.perfectserve.com

Company Facts

Organization Name

Intiveo

Date Founded

2010

Company Location

Canada

Company Website

intiveo.com

Categories and Features

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Mobile Access
Multi-Location
Recurring Appointments

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access

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