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Ratings and Reviews 0 Ratings
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What is PerfectView CRM?
Transform your clients, potential customers, and suppliers into passionate supporters of your brand to boost your sales. By making timely decisions that align with your objectives, you can close more deals effectively. Customizing offers based on individual preferences allows for increased lead generation and the strengthening of valuable relationships. By improving the quality of your service, you can significantly enhance customer satisfaction. PerfectView offers a lifelong discount to its first five users, demonstrating a strong commitment to engaging with customers. Furthermore, sensitive company and client information is securely housed in the European cloud, ensuring compliance with stringent European legislation, which is a key advantage. This distinction is particularly crucial considering the varying privacy standards in regions like the United States. PerfectView places a strong emphasis on data security, managing it effectively to protect your interests. Our helpdesk provides unlimited support in English, ensuring that communication is seamless. The dedicated support team at PerfectView, based in the Netherlands, is always prepared to offer assistance. This localized support not only facilitates a personalized approach to resolving customer inquiries but also fosters a deeper connection with clients. Ultimately, with PerfectView, you’re not just choosing a service; you’re partnering with a committed team focused on your success.
What is ChatLingual?
Our cloud-hosted software-as-a-service solution, tailored for enterprise-level customer support teams, is known as the Agent Success Platform, which equips agents with the tools to assist clients in multiple languages and across various communication channels. The design of ChatLingual is both intuitive and user-friendly, enabling agents to concentrate on providing exceptional customer experiences instead of struggling with intricate software navigation. With ChatLingual, agents can easily converse with customers in any language, offering instant translations for both inquiries and responses. For example, an agent fluent in English can effectively help customers who speak Russian, Arabic, Portuguese, and more than 100 other languages, all facilitated by ChatLingual's efficient translation features. Additionally, the flexible architecture of ChatLingual streamlines the integration with existing systems such as CRMs, ticketing solutions, chatbots, and Natural Language Processing APIs. Notably, the integration process for ChatLingual can often be completed in just hours or days, a significant enhancement compared to the lengthy weeks or months typically required by traditional enterprise platforms, thus ensuring a rapid and smooth transition for teams. This swift deployment not only accelerates the onboarding process but also allows customer support operations to quickly harness the full capabilities of the platform without facing unnecessary interruptions. Ultimately, ChatLingual empowers teams to deliver timely and effective support, enhancing overall customer satisfaction.
Integrations Supported
Copernica
Exact Online
Genesys Cloud CX
Gmail
Mailchimp
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Oracle CRM On Demand
Salesforce
Integrations Supported
Copernica
Exact Online
Genesys Cloud CX
Gmail
Mailchimp
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Oracle CRM On Demand
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
€13 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PerfectView
Company Location
Netherlands
Company Website
www.perfectviewcrm.com
Company Facts
Organization Name
ChatLingual
Date Founded
2013
Company Location
United States
Company Website
www.chatlingual.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking