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What is PerfectView CRM?

Transform your clients, potential customers, and suppliers into passionate supporters of your brand to boost your sales. By making timely decisions that align with your objectives, you can close more deals effectively. Customizing offers based on individual preferences allows for increased lead generation and the strengthening of valuable relationships. By improving the quality of your service, you can significantly enhance customer satisfaction. PerfectView offers a lifelong discount to its first five users, demonstrating a strong commitment to engaging with customers. Furthermore, sensitive company and client information is securely housed in the European cloud, ensuring compliance with stringent European legislation, which is a key advantage. This distinction is particularly crucial considering the varying privacy standards in regions like the United States. PerfectView places a strong emphasis on data security, managing it effectively to protect your interests. Our helpdesk provides unlimited support in English, ensuring that communication is seamless. The dedicated support team at PerfectView, based in the Netherlands, is always prepared to offer assistance. This localized support not only facilitates a personalized approach to resolving customer inquiries but also fosters a deeper connection with clients. Ultimately, with PerfectView, you’re not just choosing a service; you’re partnering with a committed team focused on your success.

What is ChatLingual?

Our cloud-hosted software-as-a-service solution, tailored for enterprise-level customer support teams, is known as the Agent Success Platform, which equips agents with the tools to assist clients in multiple languages and across various communication channels. The design of ChatLingual is both intuitive and user-friendly, enabling agents to concentrate on providing exceptional customer experiences instead of struggling with intricate software navigation. With ChatLingual, agents can easily converse with customers in any language, offering instant translations for both inquiries and responses. For example, an agent fluent in English can effectively help customers who speak Russian, Arabic, Portuguese, and more than 100 other languages, all facilitated by ChatLingual's efficient translation features. Additionally, the flexible architecture of ChatLingual streamlines the integration with existing systems such as CRMs, ticketing solutions, chatbots, and Natural Language Processing APIs. Notably, the integration process for ChatLingual can often be completed in just hours or days, a significant enhancement compared to the lengthy weeks or months typically required by traditional enterprise platforms, thus ensuring a rapid and smooth transition for teams. This swift deployment not only accelerates the onboarding process but also allows customer support operations to quickly harness the full capabilities of the platform without facing unnecessary interruptions. Ultimately, ChatLingual empowers teams to deliver timely and effective support, enhancing overall customer satisfaction.

Media

Media

Integrations Supported

Copernica
Exact Online
Gmail
Mailchimp
Microsoft 365
Microsoft Outlook
Voyced
Xinix

Integrations Supported

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau

API Availability

Has API

API Availability

Pricing Information

€13 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

On-Site Training

Training Options

Not specified

Company Facts

Organization Name

PerfectView

Company Location

Netherlands

Company Website

www.perfectviewcrm.com

Company Facts

Organization Name

ChatLingual

Date Founded

2013

Company Location

United States

Company Website

www.chatlingual.com

Categories and Features

CRM

Not specified

Categories and Features

Knowledge Management

Not specified

Live Chat

Not specified

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