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What is Perfox?

Perfox.ai is an agentic AI platform that builds, deploys, and manages teams of high-performance AI agents with a human in the loop. These agents learn from your documents, tickets, wikis, and past conversations, monitor your communication channels 24/7, and handle requests from start to finish from research and drafting to verification and delivery. Perfox.ai works across web, email, in-app, SMS, voice, WhatsApp, and RCS. Its intelligent orchestrator assigns tasks to specialized agents, manages handoffs, checks results, and involves a human when required by your policies. Every response is grounded in trusted information and supported with citations, while every action is recorded for auditing. With built-in guardrails, policy-based escalation, and end-to-end oversight, Perfox.ai helps organizations use AI safely and efficiently for production, regulated, and customer-facing operations.

What is AgentMonk?

AgentMonk is an advanced AI-powered platform that facilitates customer engagement and automation, enabling businesses to design, implement, and manage a variety of AI agents that can perceive, assess, and act within customer workflows to boost attraction, interaction, conversion, and retention through personalized experiences informed by extensive customer insights. The platform provides both ready-made and customizable AI agents tailored for different roles such as sales, support, reporting, and segmentation, complemented by an intuitive no-code agent builder and automated workflows that simplify complex tasks while incorporating customer data, segmentation, journey orchestration, and omnichannel communication (spanning Web, WhatsApp, Instagram, voice, and email) into one cohesive toolkit. Furthermore, AgentMonk features enterprise-grade capabilities including strict guardrails, workflow oversight, performance metrics, and comprehensive security and compliance measures, enabling teams to thoroughly test, monitor, and optimize AI agent interactions to guarantee high-quality engagements. This platform is not only crafted to improve operational efficiency but also aims to generate more favorable outcomes for businesses, establishing itself as a crucial asset in the ever-evolving realm of customer engagement technology. As companies continue to adapt to changing consumer behaviors, AgentMonk stands out as a pivotal resource for enhancing customer interactions and driving business success.

Media

Media

Integrations Supported

WhatsApp
RCS
Salesforce
Slack
Zendesk

Integrations Supported

WhatsApp
Instagram

API Availability

API Availability

Pricing Information

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Perfox

Date Founded

2025

Company Location

India

Company Website

perfox.ai/

Company Facts

Organization Name

TechMonk

Date Founded

2021

Company Location

India

Company Website

techmonk.io/agent-monk

Categories and Features

AI Agent Builders

Not specified

Categories and Features

AI Agent Builders

Not specified

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