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What is Perfox?

Perfox.ai is an agentic AI platform that builds, deploys, and manages teams of high-performance AI agents with a human in the loop. These agents learn from your documents, tickets, wikis, and past conversations, monitor your communication channels 24/7, and handle requests from start to finish from research and drafting to verification and delivery. Perfox.ai works across web, email, in-app, SMS, voice, WhatsApp, and RCS. Its intelligent orchestrator assigns tasks to specialized agents, manages handoffs, checks results, and involves a human when required by your policies. Every response is grounded in trusted information and supported with citations, while every action is recorded for auditing. With built-in guardrails, policy-based escalation, and end-to-end oversight, Perfox.ai helps organizations use AI safely and efficiently for production, regulated, and customer-facing operations.

What is Agent Builder?

Agent Builder is a key element of OpenAI’s toolkit aimed at developing agentic applications, which utilize large language models to autonomously perform complex tasks while integrating elements such as governance, tool connectivity, memory, orchestration, and observability features. This platform offers a versatile array of components—including models, tools, memory/state, guardrails, and workflow orchestration—that developers can assemble to create agents capable of discerning the right times to use a tool, execute actions, or pause and hand over control. Moreover, OpenAI has rolled out a new Responses API that combines chat functionalities with tool integration, along with an Agents SDK available in Python and JS/TS that streamlines the control loop, enforces guardrails (validations on inputs and outputs), manages the transitions between agents, supervises session management, and logs agent activities. In addition, these agents can be augmented with a variety of built-in tools, such as web searching, file searching, or computational tasks, along with custom function-calling tools, thus enabling a wide spectrum of operational capabilities. As a result, this extensive ecosystem equips developers with the tools necessary to create advanced applications that can effectively adjust and respond to user demands with exceptional efficiency, ensuring a seamless experience in various scenarios. The potential applications of this technology are vast, paving the way for innovative solutions across numerous industries.

Media

Media

Integrations Supported

RCS
Salesforce
Slack
WhatsApp
Zendesk

Integrations Supported

AgentKit
ChatKit
JavaScript
Model Context Protocol (MCP)
OpenAI
PydanticAI
Python
TypeScript
Zapier

API Availability

API Availability

Has API

Pricing Information

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Perfox

Date Founded

2025

Company Location

India

Company Website

perfox.ai/

Company Facts

Organization Name

OpenAI

Date Founded

2015

Company Location

United States

Company Website

platform.openai.com/docs/guides/agent-builder

Categories and Features

AI Agent Builders

Not specified

Categories and Features

AI Agent Builders

Not specified

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