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What is Personal Billing Assistant?

The Personal Billing Assistant (PBA) serves as a versatile online billing platform for OHIP that is accessible from any internet-enabled device. With its user-friendly design and extensive billing functionalities, it provides a robust solution for healthcare professionals. Security is prioritized through SSL encryption, which safeguards sensitive data. Automatic calculations take care of premiums, while time units for anesthetists and surgical assistants are generated effortlessly. Users receive unlimited phone support, making it an ideal choice for individual practitioners, AFPs, group practices, and billing services. Billing tasks can be completed in just moments, and the system supports the creation of various financial and statistical reports. The PBA is designed to integrate smoothly with CAIS Scheduler and allows for easy migration of data from the Desktop PBA to its web-based counterpart. It also enhances productivity by auto-filling new patient information obtained from the MOH. Additionally, the platform offers a customizable quick selection list for frequently performed procedures and premiums, alongside an aesthetically pleasing interface that allows for color personalization. Contact us today to learn why the PBA is regarded as the leading billing solution in Ontario's healthcare sector, and rest assured that our dedication to user satisfaction will provide you with unwavering support throughout your experience. This commitment ensures that our users can maximize the benefits of the PBA without any hassle.

What is Bidgely?

A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MedTel Software

Date Founded

1997

Company Location

Canada

Company Website

www.medtel.on.ca

Company Facts

Organization Name

BIDGELY

Company Location

United States

Company Website

www.bidgely.com

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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