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What is Pet Manager?

One client moved away from a tedious booking ledger that needed traditional tools like a pencil and ruler, opting instead for a convenient interface available on their laptop and smartphone. Meanwhile, another customer experienced a significant time reduction by replacing a bulky filing cabinet filled with customer cards with the streamlined search capabilities of Pet Manager, enabling quicker access to client details. Additionally, resorts have found that their guests now enjoy improved communication about their pets, thanks to the Automated Email & SMS feature that operates effortlessly in the background, enhancing the overall experience. Clients have reported a remarkable improvement in their check-in and check-out processes, which have become much more efficient and dependable. They can now manage their daily operations effectively by accessing real-time information on arrivals and departures. Furthermore, users are especially pleased with the functionality that allows them to generate accurate invoices and quotes, which can be sent directly to clients with a single click from their Kennel Software. This significant upgrade has vastly improved overall efficiency, making administrative tasks simpler and fostering stronger customer relationships through prompt and effective communication. Ultimately, this transformation has not only modernized operations but also elevated the standard of service provided to clients.

What is KennelMate?

KennelMate is an all-encompassing software solution tailored for the effective management of boarding kennels and catteries, capable of accommodating facilities with as many as 200 boarding units. This user-friendly program allows staff to function optimally without requiring extensive training, needing only a basic understanding of Windows. A particularly notable feature is the monthly boarding chart, which provides a clear overview of the days of the month alongside boarding units, making it easy to identify future bookings, current boardings, and previous boardings. Beyond tracking boardings, the software also supports the management of grooming services, daycare activities, and merchandise sales, enhancing overall operational efficiency. Users can easily access and adjust daily, weekly, and monthly boarding rates, as well as apply additional daily or fixed charges as needed. Grooming management is integrated smoothly, and the program accommodates up to three different tax rates, offering flexibility for various pricing structures. Additionally, staff can upload photographs of animals and maintain boarding information for repeat customers, which contributes to a seamless experience for both pets and their owners. The system keeps comprehensive records of up to eight vaccinations per pet and incorporates drop-down menus for diet preferences, medications, and veterinary contacts, ensuring all relevant information is easily accessible. To further enhance communication with pet owners, it also generates confirmation letters and emails, streamlining the entire process of managing pet care services. This innovative software truly transforms how boarding facilities operate, making it an invaluable tool for those in the pet care industry.

Media

Media

Integrations Supported

Stripe
Xero

Integrations Supported

Stripe
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

$240 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pet Manager

Date Founded

2013

Company Location

Australia

Company Website

www.petmanager.com.au

Company Facts

Organization Name

GrenSoft

Date Founded

1992

Company Location

United Kingdom

Company Website

www.grensoft.com/KennelMate/index.htm

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

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