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            What is 24sessions?
                24sessions offers a variety of effective ways to interact with customers. Our cutting-edge booking platform allows for the scheduling of appointments, instant connection via calls, and effortless movement between chat and voice. You can engage with your clients in their preferred format, whether through an engaging video conference that includes screen sharing, a quick voice call directly from your website, or a detailed co-browsing session. This fluid communication is accessible on any device, including mobile phones, and does not require any software installation. Features such as recording and automated transcription enhance both productivity and efficiency in your communications. Our analytics tools provide insightful data on customer satisfaction, adherence to compliance, script following, and success in reaching objectives. Every video call is encrypted for security, occurs on your trusted domain, and is initiated through a unique, temporary access link that only the designated agent can activate. Furthermore, your data is securely stored within Europe, utilizing AES-256 encryption, accompanied by strict access controls, comprehensive audit trails, and user federation measures to ensure top-notch security. By harnessing these capabilities, businesses can significantly improve their customer interactions and achieve more favorable results, ultimately fostering a stronger connection with their clientele.
            
        
            Integrations Supported
            
                
    HubSpot CRM
            
            
        
        
    
        
        
            
                
    HubSpot Customer Platform
            
            
        
        
    
        
        
            
                
    Microsoft 365
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Microsoft Outlook
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Sitecore
            
            
        
        
    
        
        
            
                
    Stackreaction
            
            
        
        
    
        
        
            
                
    Tableau
            
            
        
        
    
        
        
            
                
    Wufoo
            
            
        
        
    
                
                    
    
        
        
        
    
                
            Integrations Supported
            
                
    HubSpot CRM
            
            
        
        
    
        
        
            
                
    HubSpot Customer Platform
            
            
        
        
    
        
        
            
                
    Microsoft 365
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Microsoft Outlook
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Sitecore
            
            
        
        
    
        
        
            
                
    Stackreaction
            
            
        
        
    
        
        
            
                
    Tableau
            
            
        
        
    
        
        
            
                
    Wufoo
            
            
        
        
    
                
                    
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Pexip
Date Founded
2012
Company Location
Norway
Company Website
www.pexip.com/products/customer-engagement
Company Facts
Organization Name
24sessions
Company Location
Netherlands
Company Website
24sessions.com
Categories and Features
Appointment Scheduling
                                        Appointment Reminders
                                        
                                    
                                    
                                    
                                        Automated Scheduling
                                        
                                    
                                    
                                    
                                        Calendar Sync
                                        
                                    
                                    
                                    
                                        Client Database
                                        
                                    
                                    
                                    
                                        Group Scheduling
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Multi-Location
                                        
                                    
                                    
                                    
                                        Online Booking
                                        
                                    
                                    
                                    
                                        Online Payments
                                        
                                    
                                    
                                    
                                        Recurring Appointments
                                        
                                    
                                    
                                    
                                        Room Booking Management
                                        
                                    
                            
                        Meeting
                                        Action Item Tracking
                                        
                                    
                                    
                                    
                                        Agenda Management
                                        
                                    
                                    
                                    
                                        Attendee Management
                                        
                                    
                                    
                                    
                                        Board Meetings
                                        
                                    
                                    
                                    
                                        Committee Meetings
                                        
                                    
                                    
                                    
                                        Internal Meetings
                                        
                                    
                                    
                                    
                                        Invitation Management
                                        
                                    
                                    
                                    
                                        Legislative Meetings
                                        
                                    
                                    
                                    
                                        Materials Management
                                        
                                    
                                    
                                    
                                        Meeting Feedback
                                        
                                    
                                    
                                    
                                        Meeting Preparation Tools
                                        
                                    
                                    
                                    
                                        Meeting Room Booking
                                        
                                    
                                    
                                    
                                        Minutes Management
                                        
                                    
                                    
                                    
                                        Post-Meeting Tools
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Travel Management
                                        
                                    
                                    
                                    
                                        Voting Management
                                        
                                    
                            
                        Sales Engagement
                                        CRM Integration
                                        
                                    
                                    
                                    
                                        Call Scripts / Call Steps
                                        
                                    
                                    
                                    
                                        Email Sequences
                                        
                                    
                                    
                                    
                                        Email Tracking / Automation	
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Reporting / Analytics 
                                        
                                    
                                    
                                    
                                        Sales / Voice Dialer
                                        
                                    
                                    
                                    
                                        Sales Automation
                                        
                                    
                                    
                                    
                                        Search
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Templates
                                        
                                    
                                    
                                    
                                        Workflow Management
                                        
                                    
                            
                        Video Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard
                                        
                                    
                            
                        Categories and Features
Conversation Intelligence
                                        AI Insights
                                        
                                    
                                    
                                    
                                        Account Health Alerts
                                        
                                    
                                    
                                    
                                        Call Analytics
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Call Recording Cloud Storage
                                        
                                    
                                    
                                    
                                        Call Snippets
                                        
                                    
                                    
                                    
                                        Call Transcription
                                        
                                    
                                    
                                    
                                        Call/Meeting Sharing
                                        
                                    
                                    
                                    
                                        Sales Coaching
                                        
                                    
                                    
                                    
                                        Topic Tags
                                        
                                    
                                    
                                    
                                        Topic-Based Analytics
                                        
                                    
                                    
                                    
                                        Video Conferencing Analytics
                                        
                                    
                                    
                                    
                                        Win/Loss Analysis
                                        
                                    
                            
                        Meeting
                                        Action Item Tracking
                                        
                                    
                                    
                                    
                                        Agenda Management
                                        
                                    
                                    
                                    
                                        Attendee Management
                                        
                                    
                                    
                                    
                                        Board Meetings
                                        
                                    
                                    
                                    
                                        Committee Meetings
                                        
                                    
                                    
                                    
                                        Internal Meetings
                                        
                                    
                                    
                                    
                                        Invitation Management
                                        
                                    
                                    
                                    
                                        Legislative Meetings
                                        
                                    
                                    
                                    
                                        Materials Management
                                        
                                    
                                    
                                    
                                        Meeting Feedback
                                        
                                    
                                    
                                    
                                        Meeting Preparation Tools
                                        
                                    
                                    
                                    
                                        Meeting Room Booking
                                        
                                    
                                    
                                    
                                        Minutes Management
                                        
                                    
                                    
                                    
                                        Post-Meeting Tools
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Travel Management
                                        
                                    
                                    
                                    
                                        Voting Management
                                        
                                    
                            
                        Video Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard
                                        
                                    
                            
                        Web Conferencing
                                        Electronic Hand Raising
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        On-Demand Webcasting
                                        
                                    
                                    
                                    
                                        Presentation Streaming
                                        
                                    
                                    
                                    
                                        Presentation Tools
                                        
                                    
                                    
                                    
                                        Private Chat
                                        
                                    
                                    
                                    
                                        Real-Time Chat
                                        
                                    
                                    
                                    
                                        Record & Playback Ability
                                        
                                    
                                    
                                    
                                        Screen Sharing
                                        
                                    
                                    
                                    
                                        Two-Way Audio & Video
                                        
                                    
                                    
                                    
                                        Video Conferencing
                                        
                                    
                                    
                                    
                                        Whiteboard
                                        
                                    
                            
                         
         
         
        