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What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

What is Crimestar CAD?

The CrimeStar Computer Aided Dispatch (CAD) system provides an advanced real-time command and control platform that meticulously tracks information pertaining to various calls and the operations of field units across Police, Fire, EMS, and Public Works departments. This multifunctional system is crafted to integrate effortlessly with the popular CrimeStar Records Management System (RMS) and features an easy-to-use drag-and-drop interface tailored for agencies of different scales. Functioning securely within the RMS framework, dispatchers enjoy extensive access to sophisticated search tools and a rich repository of information available in the records management system. The CrimeStar CAD incorporates a streamlined control panel that supports all types of transactions, which can be navigated via a mouse or keyboard. For experienced dispatchers, it offers a classic command line option that fosters a familiar and dynamic working atmosphere. Furthermore, the CrimeStar CAD is equipped with multiple expansive status windows, allowing dispatchers to quickly oversee all pertinent information and engage with any unit as necessary, thus facilitating prompt and efficient response actions. This remarkable flexibility, combined with its comprehensive design, establishes the CrimeStar CAD as an indispensable resource for contemporary emergency response organizations, ultimately enhancing their operational effectiveness in critical situations.

Media

Media

Integrations Supported

CrimeStar RMS

Integrations Supported

CrimeStar RMS

API Availability

Has API

API Availability

Has API

Pricing Information

$100000.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

$4,250 per license
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Company Facts

Organization Name

Crimestar

Date Founded

1989

Company Location

United States

Company Website

www.crimestar.com/cad.html

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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