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What is PhonEX ONE?

To optimize returns on investments in technology, it is crucial to understand their usage patterns over time and adapt strategies accordingly. Furthermore, the multitude of communication platforms available today necessitates the ability to effectively oversee, assess, and manage these resources. PhonEX ONE Unified Communications analytics and call accounting provides a holistic management solution that encompasses both live and historical data dashboards, traffic analysis, alert notifications, and fraud detection capabilities for organizations worldwide. This platform allows for an in-depth analysis of various session types associated with unified communications, traditional and VoIP PBXs, cellular usage, and carrier data traffic. As a result, PhonEX ONE emerges as an exceptional business intelligence tool for enterprises of all sizes, empowering them to optimize and track their telephony communication networks with precision. With its extensive features, companies can make data-driven decisions, refine their communication strategies, and ultimately improve their overall operational efficiency. By leveraging such advanced tools, businesses can stay competitive in a rapidly evolving technological landscape.

What is PBXDom?

Department managers often struggle with obtaining the call insights needed for sound decision-making. This essential information can be elusive, overly complicated to collect, or often only available in historical data. You might encounter these obstacles all at once. With PBXDom, tracking phone call activities and system usage becomes a seamless task, providing you with critical insights in just a few seconds. The setup is simple, and you can customize the dashboards to showcase the most relevant data for your needs. This tool empowers you to discover opportunities to improve resource distribution, recognize top performers, and much more. Furthermore, you'll receive notifications when a team member makes a 911 call, ensuring that resources can be mobilized quickly. You can also forecast your expected bill prior to its arrival, allowing you to take proactive steps to prevent unwelcome surprises. By leveraging data-driven insights, you can significantly improve your operational efficiency while making more informed decisions. Ultimately, utilizing PBXDom not only enhances your team's effectiveness but also fosters a culture of accountability and responsiveness.

Media

Media

Integrations Supported

Agile CRM
Amazon S3
Asana
Avaya Aura
Avaya Experience Platform
Basecamp
Capsule
Dropbox
Google Calendar
Google Drive
Google Tasks
HubSpot Customer Platform
Kayako
Microsoft Dynamics 365
OnePageCRM
Salesforce
Trello
Vtiger CRM
Zapier
Zoho CRM

Integrations Supported

Agile CRM
Amazon S3
Asana
Avaya Aura
Avaya Experience Platform
Basecamp
Capsule
Dropbox
Google Calendar
Google Drive
Google Tasks
HubSpot Customer Platform
Kayako
Microsoft Dynamics 365
OnePageCRM
Salesforce
Trello
Vtiger CRM
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MIND CTI

Date Founded

1995

Company Location

United States

Company Website

www.mindcti.com

Company Facts

Organization Name

PBXDom

Date Founded

2013

Company Location

United States

Company Website

www.pbxdom.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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