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What is Piccotello ?
In a quaint hotel or bed and breakfast, offering personalized service is of the utmost importance. Our innovative guest history feature allows you to effortlessly access the preferences of your visitors, ensuring that you provide outstanding service from the reservation stage through to check-in and throughout their entire stay. For those who often accommodate business travelers, integrating company profiles with individual guest accounts is straightforward and efficient. With just one click, you can produce invoices, customize reservations, and make quick adjustments to invoice items or addresses as needed. When handling group bookings, Piccotello simplifies the billing process by enabling the creation of partial invoices. Furthermore, our housekeeping management tool gives you a detailed overview of which rooms need attention, allowing you to delegate tasks to specific staff members or rearrange the cleaning order as necessary. This streamlined approach ensures that rooms are prepared for early check-ins, providing a fluid experience for every guest. By effectively managing cleaning schedules and keeping track of guest preferences, you ultimately elevate the quality of the hospitality experience, making it memorable for all who stay with you. In doing so, you foster a welcoming atmosphere that encourages guests to return time and again.
What is GuestJoy?
GuestJoy empowers you to elevate the experiences of your guests according to their specific desires. You can seamlessly establish various engagement points without the hassle of intricate software systems. By providing options for room upgrades, you can significantly increase your revenue. Each guest is afforded the chance to personalize their stay according to their unique preferences. You can craft aesthetically pleasing emails that deliver content specifically designed for each individual. It is crucial to regard every guest as a distinct individual, engaging with them in their preferred language, seeking their preferences, and allowing them to modify their experience. GuestJoy simplifies every aspect of the guest journey, enabling you to achieve remarkable outcomes even with a limited team. We place a strong emphasis on user experience, dedicated to making our platform as straightforward and accessible as possible. Understanding that technological tools can sometimes feel overwhelming, we are always ready to provide assistance when you need it. As soon as you start using GuestJoy, you will notice beneficial changes from day one, and the positive effects will only continue to flourish over time. This commitment to growth makes GuestJoy an indispensable tool for enhancing guest satisfaction.
API Availability
Has API
API Availability
Has API
Pricing Information
$45 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Freetime Hospitality
Date Founded
2017
Company Location
Netherlands
Company Website
piccotello.com/en/products/
Company Facts
Organization Name
GuestJoy
Company Location
Estonia
Company Website
guestjoy.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental