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What is Piccotello ?

In a quaint hotel or bed and breakfast, offering personalized service is of the utmost importance. Our innovative guest history feature allows you to effortlessly access the preferences of your visitors, ensuring that you provide outstanding service from the reservation stage through to check-in and throughout their entire stay. For those who often accommodate business travelers, integrating company profiles with individual guest accounts is straightforward and efficient. With just one click, you can produce invoices, customize reservations, and make quick adjustments to invoice items or addresses as needed. When handling group bookings, Piccotello simplifies the billing process by enabling the creation of partial invoices. Furthermore, our housekeeping management tool gives you a detailed overview of which rooms need attention, allowing you to delegate tasks to specific staff members or rearrange the cleaning order as necessary. This streamlined approach ensures that rooms are prepared for early check-ins, providing a fluid experience for every guest. By effectively managing cleaning schedules and keeping track of guest preferences, you ultimately elevate the quality of the hospitality experience, making it memorable for all who stay with you. In doing so, you foster a welcoming atmosphere that encourages guests to return time and again.

What is HotelX?

HotelX is a cutting-edge digital solution specifically crafted for the hotel sector, delivering an extensive array of software capabilities. It effectively links all participants—including businesses, individuals, devices, data, and workflows—in real-time. This platform supports online reservations and enhances cooperation among travelers, hotel staff, travel agencies, and corporate customers. One of its key features is the Guest App, which allows hotel guests to access services conveniently, anytime and anywhere they wish. Furthermore, HotelX improves hotel operations through a sophisticated mobile property management system (PMS), optimizing processes like check-ins, check-outs, housekeeping, and the management of various sales points through seamless integration. The management application is tailored to elevate operational efficiency, enabling teams to focus on delivering outstanding customer service. Users can easily obtain actionable performance analytics directly on their smartphones, and the introduction of digital payment options helps reduce cash leakage and its associated risks. In summary, HotelX not only revolutionizes the hospitality experience for service providers but also enhances the overall satisfaction of guests, making every stay more seamless and enjoyable. This platform stands out as a crucial tool for modernizing hotel management and guest interaction, paving the way for a more connected and responsive hospitality industry.

Media

Media

Integrations Supported

unTill

Integrations Supported

API Availability

API Availability

Pricing Information

$45 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Freetime Hospitality

Date Founded

2017

Company Location

Netherlands

Company Website

piccotello.com/en/products/

Company Facts

Organization Name

IFCA MSC

Company Location

Malaysia

Company Website

ifca.asia/solution-hotelx/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Reservations Management
Single Property
Vacation Rental

Hotel Housekeeping

Not specified

Categories and Features

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