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What is Pickup Signal?

Pickup Signal functions as a specialized display system for food service businesses, particularly those featuring pickup counters, by presenting orders in an organized "Making" queue and updating their status to "Ready" as staff mark their progress, which allows customers to keep track of their orders through a TV or tablet. The platform enables businesses to effortlessly integrate eligible orders from Square, enter tickets manually, or send orders via a website or kiosk through its secure API. Employees can conveniently manage orders using Pickup Signal's dedicated app for iPhone and iPad or an easy-to-access mobile web page, giving them the ability to add new orders, adjust statuses, and mark pickups as they occur. The customer display functions seamlessly on a TV browser or compatible screens, featuring multiple viewing options such as full display, Making-only, and Ready-only modes. Customization plays a crucial role, as establishments can choose unique board designs while embedding their branding elements, including names, logos, and color palettes. Tailored specifically for coffee shops, bakeries, bubble tea outlets, and other made-to-order service counters, Pickup Signal enhances the pickup process with a user-friendly interface that integrates smoothly with existing payment and kitchen production systems, ultimately elevating the customer experience. This innovative approach not only streamlines the ordering process but also significantly boosts operational efficiency and elevates customer satisfaction levels in the food service industry.

What is Flowby?

Flowby is a cutting-edge, cloud-oriented digital queue management system that empowers customers to enter and monitor live queues through their smartphones by scanning QR codes, effectively eliminating the need for physical lines, hardware, or paper tickets. Users obtain a distinctive queue number, can track their waiting status, and receive notifications when it’s their turn, allowing them the freedom to move around instead of being tethered to a traditional line. The platform is compatible with any web browser across a range of devices and is capable of merging multiple queues, accommodating customer inputs such as order numbers for pickups, and serving as a tablet kiosk for manual queue management. Aimed at improving customer flow and satisfaction, Flowby aids businesses in reducing the perceived waiting time, increases sales by enabling customers to browse while they wait, and enhances staff productivity through centralized queue management on a single dashboard. Furthermore, it provides customizable options for queue group configurations and is tailored to meet the unique needs of various stores and service points, all without requiring installation. This versatility establishes it as a powerful solution suited for different business settings, ultimately revolutionizing the customer experience.

Media

Media

Integrations Supported

Make
Square POS
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$19.99/location/month
A 30-day free trial requires no credit card. After the trial, the subscription is $19.99 per location per month, billed monthly. Unlimited TVs and staff devices are included at each location; additional locations are billed at the same rate.
Free Trial Offered?

Pricing Information

€60 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pickup Signal

Date Founded

2026

Company Location

United States

Company Website

pickupsignal.com

Company Facts

Organization Name

Flowby

Date Founded

2021

Company Location

Sweden

Company Website

flowby.io

Categories and Features

Digital Signage

Not specified

Categories and Features

Queue Management

Not specified

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