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What is Pickup Signal?

Pickup Signal functions as a specialized display system for food service businesses, particularly those featuring pickup counters, by presenting orders in an organized "Making" queue and updating their status to "Ready" as staff mark their progress, which allows customers to keep track of their orders through a TV or tablet. The platform enables businesses to effortlessly integrate eligible orders from Square, enter tickets manually, or send orders via a website or kiosk through its secure API. Employees can conveniently manage orders using Pickup Signal's dedicated app for iPhone and iPad or an easy-to-access mobile web page, giving them the ability to add new orders, adjust statuses, and mark pickups as they occur. The customer display functions seamlessly on a TV browser or compatible screens, featuring multiple viewing options such as full display, Making-only, and Ready-only modes. Customization plays a crucial role, as establishments can choose unique board designs while embedding their branding elements, including names, logos, and color palettes. Tailored specifically for coffee shops, bakeries, bubble tea outlets, and other made-to-order service counters, Pickup Signal enhances the pickup process with a user-friendly interface that integrates smoothly with existing payment and kitchen production systems, ultimately elevating the customer experience. This innovative approach not only streamlines the ordering process but also significantly boosts operational efficiency and elevates customer satisfaction levels in the food service industry.

What is Heartland Restaurant?

Reduce wait times and enhance table turnover by introducing efficient systems that elevate the dining experience for both customers and employees. Streamline the ordering and payment processes with mobile and online platforms, alongside contactless payment options and pay-at-table capabilities. Foster customer loyalty through targeted programs, customized gift cards, and a premier guest engagement application. Offer effortless mobile and online ordering for both pickup and delivery, enabling patrons to savor your restaurant's offerings from their homes. Improve order precision and accelerate transactions by facilitating tableside ordering and payments, while also granting guests the ability to order and settle bills directly from their smartphones. Cater to all dining preferences, whether through contactless service at the counter, refined dining options, or food trucks, ensuring every customer’s needs are met. Whether they opt to order online, at the counter, or curbside, ensure that your POS system is designed to effectively accommodate your operational requirements. By creating such a versatile approach, you guarantee a more seamless experience for everyone involved, ultimately leading to higher satisfaction rates and repeat visits.

Media

Media

Integrations Supported

Make
Square POS
Zapier

Integrations Supported

Checkmate
CheddrSuite
Craftable
Cuboh
EZ-Chow
Eat App
Flipdish
GraTrack
Menuu
Otter
Ready
Rooam
Shogo
Tyro EFTPOS
Workforce.com
Yellow Dog Inventory
rezStream Cloud PMS

API Availability

Has API

API Availability

Pricing Information

$19.99/location/month
A 30-day free trial requires no credit card. After the trial, the subscription is $19.99 per location per month, billed monthly. Unlimited TVs and staff devices are included at each location; additional locations are billed at the same rate.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pickup Signal

Date Founded

2026

Company Location

United States

Company Website

pickupsignal.com

Company Facts

Organization Name

Heartland Payment Systems

Date Founded

1997

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant

Categories and Features

Digital Signage

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Table Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management

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