Ratings and Reviews 12,537 Ratings
Ratings and Reviews 94 Ratings
What is Pipedrive?
Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.
What is Lime Connect?
Lime Connect stands as the premier software for automating customer messaging and support in Germany. Central to this platform is the Message Center, which serves as a unified inbox for various messaging channels, including website chat, WhatsApp, and Facebook Messenger. Within this hub, users can efficiently manage messages utilizing advanced features like message templates, real-time translations, and the ability to share files.
Additionally, Lime Connect offers a robust website messenger that seamlessly integrates with company websites. This live chat functionality allows customers the flexibility to engage in conversations immediately or pick up where they left off later, mimicking the experience of popular messaging applications.
For more intricate questions or product demonstrations, Lime Connect enables agents to effortlessly transition from a chat to a video call through a single click, facilitating screen sharing and enhancing the interaction. This capability allows businesses to personally assist website visitors throughout their purchasing journey, thereby reinforcing customer loyalty.
Furthermore, Lime Connect's AI Automation Hub allows for the integration of self-learning chatbots powered by GTP-4, along with intelligent FAQ pages and dynamic contact forms, streamlining customer support processes. With its development and hosting based in Germany, Lime Connect ensures that all customer communications adhere to GDPR regulations, providing a trustworthy solution for businesses seeking compliance. This commitment to privacy and security further solidifies Lime Connect's reputation as a leader in customer communication technology.
Integrations Supported
Campaign Monitor
Dropbox
Facebook Messenger
Freshdesk
Help Scout
Highrise
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Slack
Integrations Supported
Campaign Monitor
Dropbox
Facebook Messenger
Freshdesk
Help Scout
Highrise
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
$24/month
Pipedrive offers several pricing plans to suit all business sizes and needs, which can vary based on location and plan type.
Free Trial Offered?
Pricing Information
$87.00 per month
Pro: $87.00 per month
Flex: on request
Flex: on request
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pipedrive
Date Founded
2010
Company Location
United States
Company Website
www.pipedrive.com
Company Facts
Organization Name
Lime Connect (formerly Userlike)
Date Founded
2011
Company Location
Germany
Company Website
connect.lime-technologies.com/en/
Categories and Features
Account Based Marketing
Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification
AI CRM
Not specified
AI GTM
Not specified
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Construction CRM
Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
CRM
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Demand Generation
Not specified
Financial CRM
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Territory Management
Go-To-Market
Not specified
Healthcare CRM
Campaign Management
Medical History Records
Patient Communications
Patient Management
Physician Management
Hotel CRM
Not specified
Inside Sales
Call List Management
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Insurance CRM
Not specified
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Pipeline Management
Prospecting Tools
Lead Nurturing
A/B Testing
Campaign Management
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management
Legal CRM
Not specified
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Nonprofit
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Member Database
Membership Management
Real Estate Agency
Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Lead Management
Listing Management
Property Database
Website Management
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Segmentation
Real Estate Lead Generation
Not specified
Sales
Not specified
Sales Enablement
Collaboration
Contact Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Territory Management
Sales Force Automation
Call Management
Campaign Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Sales Forecasting
Territory Management
Sales Forecasting
Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis
Sales Tracking
Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
Categories and Features
Chatbot
Human Takeover
Machine Learning
Ready-made Templates
Reporting / Analytics
Conversational Marketing
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat
Conversational Support
Not specified
Customer Communications Management
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization
Template Management
Video Content
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Trend Analysis
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
Customer Service
Live Chat
Performance Metrics
Self Service Portal
Social Media Integration
Surveys & Feedback
Help Desk
Alerts / Escalation
Automated Routing
Email Integration
Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Lead Capture
Lead Nurturing
Lead Generation
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Nurturing
Not specified
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking