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What is Pivot Workplace Experience?

In today's technological landscape, the definition of a "Workplace" has transformed from a traditional office where employees utilized corporate tools and data during fixed hours. The current interconnected world enables both individuals and organizations to share insights and collaborate beyond conventional limits, thanks to advanced communication technologies. Consequently, the modern workplace is undergoing a remarkable shift. Previously, the traditional management approach was heavily reliant on equipment, restricting employee productivity to company-assigned PCs that were closely monitored by the IT department, which fostered a constrained and rigid work environment. To respond to this evolving scenario, Pivot Technology Services has developed a transformative framework called Workplace Experience, aimed at creating a more user-centric environment. This initiative helps businesses transition from a device-centric model to one that emphasizes user-focused support, leveraging customized services and data insights to improve the employee experience overall. By concentrating on the preferences and requirements of users, organizations can better navigate the evolving landscape and build a more motivated and engaged workforce. Embracing these changes not only enhances productivity but also fosters a culture of innovation and adaptability within the organization.

What is Ivanti Neurons for Digital Experience?

Ivanti Neurons for Digital Experience equips IT, security, and service desk teams with the ability to monitor, assess, and improve the real-time digital experience of employees by gathering and consolidating data related to usage, performance, and security across a range of devices and applications. By utilizing interactive automation bots, it collects contextual feedback that enables the evaluation and monitoring of user experiences over time, which is crucial for forecasting potential drops in productivity. The platform proactively identifies and addresses possible IT and security issues, recommends solutions, and employs self-healing automation to resolve problems before they adversely impact users. Built on a quickly deployable cloud framework, it integrates smoothly with both Ivanti and external ecosystems, promoting the discovery of devices and applications, thorough monitoring, synthetic testing of SaaS solutions, and insights collection through qualitative Voice of the Employee (VoE) surveys. A unified dashboard presents detailed DEX scoring at both the device and user levels, as well as organization-wide insights, enhanced by application analytics, predictive insights, and a vast library of automation bots. This holistic method not only simplifies the user experience but also significantly boosts overall workplace productivity, fostering an environment where employees can thrive. By ensuring a seamless digital experience, organizations can better retain talent and improve employee satisfaction.

Media

Media

Integrations Supported

Ivanti

Integrations Supported

Ivanti

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pivot Technology Services

Date Founded

2010

Company Location

United States

Company Website

www.pivotts.com/solutions/workplace

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/products/ivanti-neurons-for-digital-experience

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

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