Top Ivanti Neurons for Digital Experience Alternatives

Enhance and protect your teams in both cloud settings and edge locations by leveraging Ivanti Neurons, a hyperautomation solution tailored for the Everywhere Workplace. The process of harnessing the advantages of self-healing technology has become incredibly simple. Picture the ability to detect and resolve issues automatically, often before your users even notice them. Ivanti Neurons transforms this vision into reality. By employing sophisticated machine learning and comprehensive analytics, it empowers you to tackle potential challenges proactively, thus ensuring that your productivity is seamlessly maintained. With the elimination of troubleshooting tasks from your agenda, user experiences can be significantly improved, regardless of where your business operates. Ivanti Neurons not only fortifies your IT infrastructure with actionable real-time intelligence but also enables devices to self-repair and self-secure while providing users with a customized self-service interface. Elevate your users, your team, and your organization to achieve greater success in every environment with Ivanti Neurons. From day one, Ivanti Neurons delivers value through immediate insights that allow you to minimize risks and prevent breaches in seconds, making it a crucial asset for contemporary businesses. The advanced features it offers can elevate your organization’s resilience and efficiency to unprecedented levels. Ultimately, embracing Ivanti Neurons positions your business for sustained growth and innovation in an ever-evolving digital landscape.

Cisco ThousandEyes stands out as a cutting-edge platform designed to provide organizations with deep insights into digital interactions across diverse environments, such as the internet, cloud services, and enterprise networks. By leveraging advanced monitoring and analytical tools, ThousandEyes allows businesses to pinpoint, diagnose, and resolve performance issues that may impact critical applications, websites, and services. With its comprehensive suite of features, the platform offers essential information about network performance, application delivery, and user engagement, enabling organizations to sustain seamless connectivity and elevate user experiences. Many Fortune 500 companies and SaaS providers have adopted this platform, solidifying its reputation as a dependable solution for managing the complexities of modern hybrid and multi-cloud environments. Furthermore, ThousandEyes enhances the capabilities of IT teams by providing them with robust tools to proactively manage, optimize, and adjust their digital infrastructures, ultimately leading to increased operational efficiency and reliability in service delivery. As a result, organizations are better equipped to adapt swiftly to changing demands and ensure that their digital ecosystems function smoothly.

Ivanti Neurons for Mobile Threat Defense delivers a cloud-driven solution that ensures real-time protection against zero-day threats for both corporate and personal devices, defending against a wide array of attacks that include those aimed at devices, networks, applications, and phishing schemes, all while automating the process of threat remediation. This advanced system adeptly identifies and blocks malicious URLs at the moment of interaction, whether via email, SMS, social media, or other communication channels, and swiftly notifies users about any content that has been restricted. Seamlessly integrated with Ivanti Neurons for MDM and Endpoint Manager Mobile clients, it requires no end-user intervention for installation or activation, thus promoting full adoption and enabling administrators to enforce compliance measures that hinder the disabling or removal of the service. By leveraging sophisticated machine learning, the solution continuously analyzes device traffic, installed applications, and emerging zero-day vulnerabilities, producing threat-assessment scores, detailed analytics, and comprehensive reports. Additionally, the ongoing visibility into applications empowers administrators to evaluate, approve, or limit apps based on various risk factors such as behavioral patterns, certificates, and network interactions, thereby ensuring a strong defense against constantly changing threats. As a result of its automated functionalities and thorough analytics, organizations can effortlessly uphold a heightened level of security and compliance while focusing on their core operations. Finally, this solution exemplifies a proactive approach to mobile security, adapting to new threats as they arise and ensuring that devices remain safe and secure.

Ivanti Neurons for UEM is a cloud-based solution for unified endpoint management that provides extensive visibility, control, and security across various devices through a single interface. It consistently identifies and lists endpoints in real time, ensuring a dependable source of truth while simplifying the processes of onboarding and provisioning by delivering applications, settings, and security profiles over the air. The platform manages the complete lifecycle of devices and applications, starting from their initial enrollment to their eventual decommissioning. Utilizing the AI-powered Neurons framework, it automates everyday troubleshooting, diagnostics, and remediation, creating a self-healing environment that addresses issues smoothly without inconveniencing users. In addition, its sensor-based design and ability to process natural language queries offer immediate insights into operations, enhancing efficiency and performance. This advanced methodology not only optimizes management tasks but also allows IT teams to focus on more strategic initiatives, ultimately improving service delivery across the organization.

Ivanti Neurons for RBVM is an advanced risk-based vulnerability management solution designed to reshape how organizations measure and mitigate cybersecurity risk. Moving beyond traditional vulnerability scoring, it provides a comprehensive, contextualized risk view by correlating infrastructure data with over 100 vulnerability sources, manual penetration test findings, threat intelligence, and business asset criticality. The platform’s proprietary Vulnerability Risk Rating (VRR) dynamically evaluates vulnerabilities considering both intrinsic severity and real-world threat activity, including ransomware linkages, enabling security teams to prioritize remediation with precision. Automation capabilities like playbooks and SLA-driven workflows reduce manual effort, accelerate vulnerability closure, and trigger near-real-time notifications for immediate response. Role-based access control ensures secure, tailored access to the platform’s extensive, customizable dashboards designed for diverse users ranging from SOC analysts to C-suite executives. Ivanti Neurons for RBVM bridges security and IT operations through API integrations with patch management systems, enabling seamless delivery of prioritized vulnerability data for patching. The platform offers threat-based views and user-defined data pivots to uncover actionable insights across assets and infrastructure. It also supports private and public cloud environments with continuous exposure monitoring and risk analysis. Organizations leveraging Ivanti Neurons for RBVM experience improved security posture, reduced exposure to critical vulnerabilities, and enhanced operational efficiency. Ivanti’s solution empowers enterprises to evolve to a modern, risk-centric cybersecurity strategy with confidence and agility.

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

The Riverbed Aternity platform utilizes AI-driven analytics and self-repair capabilities to boost employee productivity and enhance customer satisfaction, all while facilitating rapid market entry with high-quality applications, decreasing IT operational costs, and addressing the challenges of IT transformation. By offering AI-based insights from genuine end-user experience data and accurate telemetry spanning various endpoints, applications, infrastructure, and networks, Riverbed Aternity provides Digital Workplace teams with crucial resources, including DXI for benchmarking, an Intelligent Service Desk, and AI-augmented troubleshooting. These functionalities not only promote ongoing service improvements but also help in preventing incidents proactively throughout the organization. Discover how Aternity can empower businesses to achieve a holistic view of their environments, reduce IT asset expenditures, and advocate for sustainable IT practices, while simultaneously enhancing the satisfaction levels of employees and customers, ultimately contributing to the overall success of the organization. Additionally, embracing these innovations can lead to a more resilient and agile IT infrastructure, positioning enterprises for future growth and adaptation in an ever-evolving market landscape.

Ivanti Neurons for Secure Access is a comprehensive, cloud-based solution that integrates traditional VPN offerings (Ivanti Connect Secure) with Zero Trust access (Ivanti Neurons for Zero Trust Access) into a unified platform, providing real-time insights and centralized management designed for hybrid work environments. This innovative tool adeptly identifies, classifies, and manages private applications, gathers usage analytics for possible chargebacks, and enforces intricate access policies through ongoing verification of users, devices, and applications. The platform features an all-encompassing visibility dashboard that tracks all gateways, users, devices, and activities, while its adaptive security framework leverages user behavior analytics to detect anomalies and proactively mitigate emerging threats. Moreover, the lifecycle management of gateways enhances the efficiency of deployment, setup, upgrades, and retirement processes, and well-structured REST APIs enable seamless integration with various external identity providers, SIEM, UEM, vulnerability assessment, and endpoint protection systems. By offering such a wide array of functionalities, Ivanti not only fortifies but also tailors a secure access framework that meets the demands of contemporary workplaces. The platform's flexibility and adaptability make it an essential asset for organizations striving to maintain security in an ever-evolving digital landscape.

Ivanti Neurons for Zero Trust Access empowers organizations to adopt a security model that emphasizes constant verification and limited access rights. By continuously assessing user identities, device conditions, and application permissions, it effectively enforces tailored access controls, granting authorized users entry only to the resources necessary for their roles. Adopting Zero Trust principles paves the way for a more secure future, enhancing protection while also enabling employees to excel in a rapidly evolving digital landscape. This forward-thinking strategy cultivates a safer and more efficient operational environment, ultimately benefiting the organization as a whole. With such a robust framework in place, companies can better mitigate risks and respond to emerging threats.

Swiftly detect any unfamiliar or new devices that join your network using Ivanti Neurons for Discovery, which delivers accurate and actionable asset information in a matter of minutes. You can monitor which users and devices are connecting, the timing of these connections, and the software present on those endpoints. Experience real-time visibility through both active and passive scanning techniques, supplemented by integration with third-party connectors. Acquire valuable insights with a standardized inventory of both hardware and software, while data on software usage is effortlessly integrated into configuration and asset management systems, along with detailed service maps. As a certified inventory management partner of Google, Ivanti Neurons for Discovery enables the import and synchronization of Google OS devices from Google Workspace via the Google Chrome Enterprise connector, guaranteeing that customers maintain a holistic view of their assets, regardless of their unified endpoint management solutions. This feature not only boosts asset visibility but also simplifies the management process across diverse platforms, ultimately enhancing operational efficiency. By utilizing these advanced capabilities, businesses can make informed decisions and improve their overall IT strategies.

Understanding how your teams engage with their digital workspace has reached new levels of speed, simplicity, and accuracy. With DEX Insight’s application usage analytics, you can effectively track how your teams spend their time, enabling you to identify which tools provide genuine value and which ones fall short. You can also collect employee feedback as they interact with any internal or licensed software applications, facilitating informed, data-driven decisions about the technologies you integrate into your environment. The setup process for DEX Insight on your employees' devices and browsers is quick and efficient, taking just a few minutes and operating unobtrusively in the background. Soon, you will uncover valuable insights regarding usage trends, employee sentiment, and the performance of various tools within your organization’s technology stack. As software becomes a cornerstone of our daily operations, numerous digital transformation efforts contribute to bloated tech budgets, unnecessary waste, and employees feeling inundated with too many options. Our goal is to improve the connection teams have with their technology, promoting a more effective and content workforce while minimizing wasteful spending. By focusing on enhancing user experience, we can cultivate a workplace where technology serves as a catalyst for increased productivity rather than an obstacle. This way, employees can concentrate on their core tasks without the burden of navigating through a cluttered tech landscape.

Ivanti Neurons for Security Operations Management presents a consolidated platform aimed at the supervision and automation of managing security incidents and vulnerabilities across multiple sectors, such as service management, operations, and development. Each security event is converted into an incident, prioritized, and linked to configuration items in the CMDB, enabling teams to effectively navigate the incident lifecycle from investigation through to resolution, while integrating workflows for change management and concurrently logging, classifying, and managing vulnerability remediation through Ivanti’s Risk-Based Vulnerability Management framework. The platform boasts smooth integrations with Azure DevOps and Jira, and it is compatible with any external solutions via REST APIs, ensuring that security findings are seamlessly integrated into DevOps workflows, thereby aligning remediation efforts with development tasks. Moreover, customizable dashboards and analytical tools offer real-time insights into risks, affected assets, and the progress of remediation initiatives, while automated workflows adeptly assign tasks to the right teams, boosting overall efficiency. Such a thorough approach not only optimizes security operations but also enables organizations to take a proactive stance in managing their security posture amidst a constantly changing threat environment. Consequently, leveraging this platform can significantly enhance an organization’s agility in responding to security challenges.

Ivanti Neurons for ASPM (Application Security Posture Management) employs a risk-centric strategy for vulnerability management by consolidating and standardizing outputs from multiple scanning tools, such as SAST, DAST, OSS, and container technologies, into a cohesive dashboard that consistently connects these results with up-to-date threat intelligence to pinpoint the most critical risks and identify precise areas in the code. This solution delivers extensive visibility across the software development lifecycle and introduces a distinctive Vulnerability Risk Rating (VRR) that adapts to the current threat environment, surpassing traditional severity ratings to prioritize remediation efforts based on asset importance and existing threats. Furthermore, it encompasses advanced automation features, including the establishment of deadlines aligned with service level agreements, the orchestration of routine tasks, and customizable alerts that significantly reduce the need for manual oversight and hasten the resolution timeline. By incorporating role-based access control and smooth integration with ticketing systems, it guarantees that all participants in DevSecOps have access to vital information, thus fostering enhanced collaboration and efficiency in tackling security challenges. Overall, this holistic strategy not only simplifies the vulnerability management process but also empowers teams to respond rapidly to emerging threats, ensuring a more secure software environment. In an era where cyber threats are constantly evolving, maintaining agility and a proactive stance in vulnerability management is essential for any organization seeking to safeguard its applications.

Ivanti is a comprehensive IT management platform that helps organizations automate, secure, and optimize their technology environments. With Unified Endpoint Management, Ivanti provides centralized, user-friendly control over all endpoints, enabling IT teams to manage devices seamlessly regardless of location. Their Enterprise Service Management suite enhances operational insights, streamlining workflows and reducing IT service disruptions for a better employee experience. Ivanti also delivers robust network security and exposure management solutions, helping businesses identify vulnerabilities and prioritize remediation efforts to strengthen cybersecurity defenses. Trusted by over 34,000 customers worldwide, including major brands such as Foxwoods Casino and Conair, Ivanti supports secure work-from-anywhere strategies that boost productivity and flexibility. The company regularly publishes research reports on key topics like cybersecurity posture, digital employee experience, and workplace technology trends. Ivanti’s customer advocacy initiatives demonstrate a commitment to partnership and success, with dedicated support teams ensuring clients achieve their goals. Their solutions are scalable and adaptable, fitting the needs of organizations of all sizes. Ivanti empowers IT leaders to turn visibility into actionable value, driving efficient and secure operations. Ultimately, Ivanti’s integrated approach helps businesses navigate the evolving digital landscape with confidence.

Evaluate and enhance the technological experience for your workforce, ensuring that they can easily troubleshoot issues independently while still having access to IT support when needed. Leverage the existing data within ServiceNow to enrich the insights gathered from users through their applications and devices. The Digital End-User Experience is founded on the Now Platform®, which serves as a unified system for enterprise action. Facilitate access to self-service resources for your employees, enabling them to swiftly identify and resolve IT challenges. Streamline communication within the IT department to foster clearer interactions. The Now Platform®, which underpins all ServiceNow offerings, stands out as the sole cloud-based application platform. By automating processes, simplifying tasks, and connecting workflows throughout your organization, you can effectively propel your business forward and enhance operational efficiency. Moreover, fostering a more intuitive IT support system can lead to higher employee satisfaction and productivity.

Efficiently and securely oversee and distribute any application across a range of devices through Workspace ONE, a sophisticated digital workspace platform. This all-encompassing solution integrates access control, application management, and multi-platform endpoint management into a cohesive system, available in both cloud and on-premises formats. It boosts employee engagement and productivity by offering a customized experience that enables immediate application access on any device from the outset. Embrace a single, cloud-centric solution for unified endpoint management that accommodates all devices and use cases, fostering a smooth operational flow. By breaking down silos, organizations can optimize the management of various device and application types, leading to expedited processes with fewer disparate solutions while broadening their capabilities. Moreover, safeguard devices, users, and data through conditional access, automated patch management, and configuration policies designed to create a strong Zero Trust security framework. This comprehensive strategy not only enhances security but also significantly improves organizational efficiency, ensuring that companies can adapt to evolving technological landscapes. Ultimately, Workspace ONE empowers businesses to thrive in a dynamic digital environment.

Effectively manage and protect all endpoints to guarantee data security in every workplace. Are you finding it challenging to keep pace with the increasing variety of devices, applications, and platforms? Ivanti Neurons for MDM presents a robust solution for overseeing iOS, iPadOS, Android, macOS, ChromeOS, and Windows devices. You can quickly onboard devices and configure them wirelessly with the essential applications, settings, and security protocols. This method not only boosts productivity but also offers a smooth, native experience for users across different devices and systems. With a centralized cloud-based solution, managing and securing any iOS, iPadOS, Android, macOS, ChromeOS, Windows, and VR/XR device becomes a breeze. Ensure that your supply chain workforce is equipped with dependable and properly maintained devices, ready to meet the demands of their everyday responsibilities. By consolidating management, you can optimize operations and enhance overall efficiency within your organization while also allowing for easier updates and maintenance.

An integrated digital experience management solution that works with Prisma SAE, along with GlobalProtect and Prisma Access, enables the enhancement of user experiences without the necessity for extra software or hardware installations. IT teams are required to swiftly detect and address issues in the entire service delivery chain, catering to both remote and office-based employees. By utilizing ADEM, which is part of the SASE framework, you can easily uncover answers to any performance-related inquiries for any user. This tool provides extensive insights into user experiences, allowing you to identify critical incidents and their underlying causes effectively. With comprehensive visibility, you can oversee user experiences by correlating performance metrics across all networks and endpoints, ensuring that any potential problems are swiftly addressed to maintain optimal functionality. Furthermore, this approach fosters a proactive stance in managing digital experiences, ultimately enhancing overall productivity and satisfaction among users.

Captivate your users with applications that not only deliver superior speed and reliability but also uphold exceptional standards for performance and security. Ivanti vADC goes beyond conventional software load balancers by effectively handling a larger volume of transactions, even in high-demand scenarios, while guaranteeing consistent uptime and providing real-time application traffic monitoring for security purposes. Enhancing the customer experience with more attractive and responsive services not only pleases users but also stimulates business growth. Additionally, system efficiency can be improved, and application server throughput can be increased by as much as 50%, leading to greater operational effectiveness. The solution offers cost savings through adaptable capacity-based licensing models. Designed with virtualization and cloud portability in mind, Ivanti vADC delivers unparalleled scalability and flexibility, enhancing both application performance and security across various settings, including physical and virtual data centers as well as public and hybrid cloud environments. In essence, this innovative solution empowers businesses to succeed in a rapidly evolving digital world while meeting the demands of their users.

The Ivanti Secure Unified Client is a flexible and intuitive network client that guarantees secure connectivity from virtually any location at all times. It provides an effortless interface aimed at end-users and offers simple deployment methods to ensure smooth integration. This client is compatible with platforms that support application distribution through an online app store, allowing employees to securely access corporate networks across a range of devices. By implementing this solution, businesses can boost workforce productivity, reduce management complexity, and enhance their security protocols. The communication channels are safeguarded by FIPS-certified cryptographic modules, which ensure strong data integrity. Furthermore, it features automated processes for tunnel tear-down and re-establishment, in addition to automatically connecting VPNs to designated hosts. Users also have the ability to tailor the interface's appearance and input elements to better align with their preferences. The Ivanti Secure Unified Client ultimately empowers organizations to greatly improve the security of employee access to company networks, cultivating a more productive and safe work environment. This all-encompassing solution not only meets the demand for secure access but also elevates the overall user experience for all individuals involved. Moreover, it serves as a strategic tool that aligns IT security measures with business objectives, making it invaluable for modern enterprises.

Examine, enhance, and oversee the digital employee experience across virtual desktops, applications, and physical devices. ControlUp Edge DX provides IT departments with the ability to monitor and manage endpoint devices, enabling the collection of various metrics that aid in troubleshooting and resolving any issues related to the digital experience. Additionally, ControlUp Insights retains up to a year's worth of data concerning the end-user computing environment, empowering your team to identify trends and improve the digital experience moving forward. Furthermore, ControlUp Scoutbees serves as a proactive alert system that identifies issues with enterprise resources, allowing for swift problem detection and resolution before they affect user productivity. This capability also facilitates seamless remote work arrangements, ensuring that employees remain productive regardless of their location. By leveraging these tools, organizations can significantly enhance their operational efficiency and employee satisfaction.

Oversee and enhance the Digital Employee Experience. By focusing on this area, IT can significantly boost the capacity of technology to engage, empower, and bring joy to employees in their work environment. The next step is vital, especially when IT faces pressure to ensure seamless operations. Gather all the real-time insights necessary to avert potential disruptions. Utilize a cloud-native platform dedicated to managing the digital employee experience. Nexthink Experience assists in pinpointing and addressing issues, automating responses, and perpetually refining the employee experience, ultimately fostering a more productive workplace. This holistic approach ensures that employee satisfaction remains a top priority in the evolving digital landscape.

Endpoint Security for Endpoint Manager provides a comprehensive and integrated solution for safeguarding endpoints while enabling centralized management through the intuitive Ivanti console. It combines a passive visibility feature that detects and catalogs every IP-enabled device and installed software in real-time—encompassing unauthorized devices—with active control functions such as application whitelisting and device management, which includes restrictions on USB/media usage and thorough copy logs. Additionally, it coordinates antivirus strategies by utilizing Ivanti AV or compatible third-party solutions to proactively detect and prevent potential threats before they can escalate. The system's automated patch management guarantees that Windows, macOS, Linux, and third-party applications on-site, remote, and offline devices receive timely updates without interfering with user operations. Should malware or ransomware infiltrate the system, the solution promptly activates auto-isolation and remote management to contain the threat, terminate malicious processes, notify connected devices, and either resolve or restore affected endpoints. This all-encompassing strategy not only fortifies security but also simplifies management tasks, thus facilitating a more secure and efficient IT landscape for organizations. By integrating these features, businesses can focus on their core operations while relying on robust endpoint protection to mitigate risks.

Catchpoint provides a comprehensive Internet Resilience solution specifically designed for retailers, Global2000 companies, CDNs, cloud service providers, and other xSPs, aiming to enhance their operational resilience by identifying potential issues in the Internet Stack before they can affect business operations. Their Internet Performance Monitoring (IPM) suite encompasses a range of tools such as synthetics, Real User Monitoring (RUM), performance enhancement strategies, high-fidelity data collection, and customizable visualizations paired with sophisticated analytics. By utilizing thousands of vantage points worldwide—including inside wireless networks, BGP, backbone connections, last-mile infrastructure, endpoints, enterprises, ISPs, and more—Catchpoint delivers in-depth visibility into all factors that could influence customer experiences, workforce efficiency, network reliability, website functionality, application performance, and API effectiveness. This proactive approach ensures that organizations can maintain optimal performance and address issues swiftly, safeguarding their digital assets against unforeseen disruptions.

• Centralized access: Enjoy streamlined access to all essential applications, documents, and information in one place. Effortlessly link legacy systems to the cloud to boost user productivity anytime and anywhere. With a diverse selection of tools like Citrix, ClientlessRDP, Azure Virtual Desktop, Fileserver, VMware, and Liquit, we provide both flexibility and efficiency while ensuring robust security measures are in place. • Enhanced communication: Take advantage of a multitude of features, including The Hub, integrations with SharePoint and Viva Engage, an Address Book Centre, and additional intranet capabilities. This extensive array of options not only reinforces employee connections but also fosters effective collaboration and sharing of information across the organization. • Optimized workflows: Improve your processes by offering a consolidated view for approvals and updates. Make use of the Smart Global Search for quick and efficient querying, and use Open APIs to effortlessly integrate all your applications into a cohesive interface, thereby boosting productivity and connectivity. Our integrations with platforms like TOPdesk, OpenIMS, and Egnyte are designed to simplify the flow of information, ultimately increasing employee efficiency and satisfaction. Furthermore, these enhancements lead to a more dynamic workplace that adapts to changing needs.

Transform your digital workplace by incorporating an experience layer with Workgrid. Centralize notifications, communications, and tasks from essential systems into a seamless interface that can be accessed through mobile or desktop applications, or by adding a toolbar to your intranet. By doing so, you empower employees to easily obtain timely and relevant information, allowing them to concentrate on what truly matters. Streamline tasks and workflows, connect with enterprise systems, and elevate the digital employee experience through features such as chatbots, microapps, and various integrations. Foster a digital workplace that is accessible regardless of whether your team operates in an office, remotely, or a hybrid model. Discover how Workgrid can elevate your digital employee experience further, and don’t hesitate to request a demo today to see it in action!

Workelevate is a decentralized exchange (DEX) platform specifically created to improve the employee experience by tackling issues in IT, HR, and Field Operations. The platform streamlines the IT support inquiry process by utilizing sophisticated tools such as a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and an all-encompassing admin console. Our DEX platform offers seamless integration with numerous IT Service Management systems, including ServiceNow, BMC, Zoho Desk, and Symphony Summit, in addition to custom ITSM solutions that can be tailored to organizational needs. It also interfaces with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, thereby ensuring a smooth user experience. Furthermore, the conversational chatbot is compatible with widely-used platforms such as Google Workspace, Microsoft Teams, Slack, WhatsApp, and most major web browsers. For larger corporations needing onsite support, we provide customizable offerings that include Conversational AI, Remote Support, and tailored Onsite Support to meet unique client demands. Conversely, smaller businesses can draw from our extensive 25+ years of expertise in end-user management, which guarantees they receive the essential support needed to boost their operational efficiency. This multifaceted approach enables us to meet a diverse array of organizational needs, assuring that every client, regardless of their size, can significantly enhance their employee experience while fostering a culture of continuous improvement.

In today's technological landscape, the definition of a "Workplace" has transformed from a traditional office where employees utilized corporate tools and data during fixed hours. The current interconnected world enables both individuals and organizations to share insights and collaborate beyond conventional limits, thanks to advanced communication technologies. Consequently, the modern workplace is undergoing a remarkable shift. Previously, the traditional management approach was heavily reliant on equipment, restricting employee productivity to company-assigned PCs that were closely monitored by the IT department, which fostered a constrained and rigid work environment. To respond to this evolving scenario, Pivot Technology Services has developed a transformative framework called Workplace Experience, aimed at creating a more user-centric environment. This initiative helps businesses transition from a device-centric model to one that emphasizes user-focused support, leveraging customized services and data insights to improve the employee experience overall. By concentrating on the preferences and requirements of users, organizations can better navigate the evolving landscape and build a more motivated and engaged workforce. Embracing these changes not only enhances productivity but also fosters a culture of innovation and adaptability within the organization.

Manage the entire employee journey effortlessly from beginning to end. Connect immediately with all your cloud-based tools, applications, and resources. Keep track of return on investment and engagement metrics using real-time analytics. Kick off the process quickly without requiring any technical expertise or design knowledge. Attract, inspire, and retain talent with the top employee experience platform currently available. This represents a transformed digital employee experience. As the workplace continues to change, the expectations of your workforce also evolve. Improve ROI across your workplace tools while maximizing existing investments through immediate data insights. Cultivate talent retention by delivering unforgettable initial impressions through user-friendly personalized content. Conventional intranets can often feel heavy, obsolete, and disengaging, resulting in low user interaction and increased turnover. In contrast, HulerHub offers a contemporary solution. This employee experience platform is crafted to enhance the employment journey through customized digital interactions that align with the unique needs and preferences of each employee. By embracing this innovative approach, organizations can create a more engaged and satisfied workforce.

Presenting a groundbreaking remote access solution that seamlessly combines patented technologies aimed at stabilizing and optimizing network performance, specifically crafted for mobile and remote employees. This cutting-edge strategy offers a more intelligent way to guarantee secure remote access, protecting users from harmful content while ensuring that enterprise resources are shielded from unauthorized entry. Additionally, gain critical insights into remote workforce dynamics through real-time dashboards that illustrate essential metrics. Identify potential challenges, discover new opportunities, and make adjustments that enhance the overall employee experience. As your workforce continues to diversify and increasingly relies on cloud services to carry out their duties from various locations, it becomes crucial to implement security solutions that evolve alongside these changes. Adopt a zero-trust model at the network edge without sacrificing your existing operational necessities. Enjoy the effortless integration of the most advantageous features of VPN and ZTNA within a unified platform. No matter the operating systems or devices in your ecosystem, and whether your strategy favors on-premise setups or cloud infrastructures, you can implement the system in a way that aligns seamlessly with your organization's unique needs. This approach not only ensures that your organization remains competitive but also fosters a resilient and agile digital environment capable of adapting to future challenges.