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What is TeamViewer DEX?

TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.

What is Ivanti Neurons for Digital Experience?

The experience employees have with their workplace technology has a direct impact on productivity, and IT teams are under increasing pressure to maintain that experience across a growing mix of devices, operating systems, and work locations. Ivanti Neurons for Digital Experience addresses this by giving IT a consolidated, real-time view of how devices and applications are performing across the organization, with contextual insights designed to surface issues that affect employees before those employees are aware of them. The platform brings together device performance data, application health metrics, and workplace analytics to generate experience scores that help IT teams understand where degradation is occurring and prioritize their response accordingly. Security vulnerabilities are surfaced alongside performance data in the same interface, helping IT operations and security teams work from a shared picture rather than separate tools. Natural language querying across edge devices gives administrators a faster path to the information they need without navigating multiple dashboards. For organizations managing distributed or hybrid workforces where consistent device performance directly affects business outcomes, Ivanti Neurons for Digital Experience provides the visibility and automation to support a leaner, more responsive IT operation.

Media

Media

Integrations Supported

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow

Integrations Supported

Ivanti

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamViewer

Date Founded

2005

Company Location

Germany

Company Website

www.teamviewer.com/en-us/products/dex/

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/products/ivanti-neurons-for-digital-experience

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

TeamViewer DEX Reviews & Ratings

TeamViewer DEX

TeamViewer