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What is Planet Interactive TV?

Elevate your hospitality offerings by integrating state-of-the-art technology that enriches guest experiences while driving revenue growth, featuring high-speed internet, a diverse selection of TV shows and movies, digital signage, and robust conference management solutions. With Planet Interactive TV, guests can indulge in their preferred TV programming while enjoying additional functionalities such as online shopping, tailored content recommendations, and unique promotions, all from their own room. Planet provides a comprehensive 360° internet solution specifically designed for the hospitality industry, equipping you with essential tools like secure authentication portals for credit card transactions and personalized welcome-back messages to enhance guest interactions. By leveraging digital signage in communal spaces or on in-room screens, you can improve brand visibility by sharing key updates and spotlighting exclusive offers. Furthermore, should you encounter difficulties in managing conference attendees or collecting valuable insights, our innovative solutions stand ready to support your needs. Our technology not only significantly enriches the guest experience but also enhances operational efficiency, ensuring a seamless experience across your entire establishment. Ultimately, investing in these advanced solutions sets your hospitality property apart from the competition and positions it for sustained success.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

Integrations Supported

Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
OwnerRez
ResortSuite PMS
RoomRaccoon
Sirvoy
SkyTouch Hotel OS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/hotel-networking

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

Categories and Features

Guest Messaging

Not specified

Room Service

Not specified

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