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What is Planet PMS?

Take your hotel's guest experience to new and unparalleled levels. Effortlessly manage your reservations with an intuitive drag-and-drop calendar interface, allowing for seamless guest check-in and check-out at the click of a button. Enhance every booking with personalized notes and preferences by utilizing the integrated voice-to-text feature, and enjoy smooth payment processing through various payment methods and currencies. Update reservations and rates with a single click to prevent overbooking and avoid any unexpected surprises. Streamline your operations with quick access buttons for check-in and check-out, minimizing the necessity for constant tab switching while providing all vital information at a glance. A simple check-in wizard collects all essential details without any hassle. Easily adjust the invoice recipient, split invoices, and post charges with just one click, simplifying room plan management significantly. Group reservations are now straightforward, removing the complexities that once existed. With over 60 different reports at your disposal and numerous ways to analyze your data, our system is customizable to address your specific requirements. You can create revenue reports, forecast future earnings, evaluate group discounts, track top bookers, and monitor in-house guests along with room availability, arrivals, departures, and overall capacity, ensuring you have all the insights needed to elevate your hotel's performance efficiently. Additionally, the flexibility of this system allows for continuous improvements, making it a vital tool for any hotel looking to excel in the industry.

What is ChargeAutomation?

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

Media

Media

Integrations Supported

Bowo
Canary Digital Tipping

Integrations Supported

Authorize.Net
Helcim
Hotel Link Solutions
IXOPAY
Little Hotelier
Misterbooking PMS
PayPal
Payeezy
RoomRaccoon
RoomRanger Hotel Management System
Sage Payment Solutions
SecurionPay
Sirvoy
Smoobu
Storable Newbook
WinHMS Express
eZee Frontdesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

0.15% per transaction
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/hotel-pms

Company Facts

Organization Name

ChargeAutomation

Date Founded

2015

Company Location

Canada

Company Website

chargeautomation.com

Categories and Features

Categories and Features

Hotel Management

Not specified

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