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What is Plasma POS?

We proudly introduce a unique point-of-sale platform designed to be beloved by merchants while prioritizing the essential needs of MSPs. As we are neither a registered ISO nor a PayFac, your clients will always remain entirely yours, allowing you to maintain strong relationships. Our mission centers on empowering you to deliver outstanding service to your merchants. With a variety of integrations from trusted partners, you can curate the ideal mix of hardware and software solutions tailored to your requirements. Our POS application is intentionally developed to be intuitive and easy to navigate, removing the hassle often associated with overly complex systems. Setting itself apart in a competitive market, our POS solution offers a wider range of choices than many top-tier options currently available. Furthermore, our comprehensive portal provides ISOs and MSPs with full control over their business operations, facilitating real-time monitoring of merchant performance. You'll receive timely notifications when your merchants need support and can easily manage and adjust their accounts whenever necessary. We firmly believe that by focusing on the satisfaction of merchants and the flexibility of MSPs, we can transform the point-of-sale landscape for all parties involved, ultimately enhancing the overall experience in the retail sector. This commitment to innovation and service excellence positions us at the forefront of the industry.

What is GENIE?

GENIE, created by Modern World Business Solutions, is a robust payments platform designed to equip merchants with sophisticated tools for processing payments, managing terminals, and improving operational efficiency that extends far beyond basic card transactions. This innovative solution is part of MWBS's extensive suite of payment offerings, which also features BOX and Tapldoo, providing a tailored terminal experience along with a web interface that streamlines revenue tracking, terminal oversight, and essential business analytics. GENIE incorporates AI-driven functionalities within both its hardware and merchant panel, enabling smooth operations such as AI-assisted helpdesk support, inquiries about transaction histories, insights into acquirer contracts, and a payments glossary, all easily accessible either from the terminal or the web portal, significantly reducing the time merchants need to spend handling customer service and technical questions. Furthermore, it includes essential merchant features such as tips, split payment options, web-based revenue monitoring, and dashboard reporting, while simultaneously integrating intelligent analytics that help businesses effectively track and enhance their performance. By utilizing these cutting-edge tools, merchants are empowered to gain profound insights into their operational effectiveness and customer engagement, ultimately fostering growth and innovation in their business practices. As a result, GENIE not only simplifies payment processes but also enhances overall business intelligence.

Media

Media

Integrations Supported

Epson Managed Print Services
Fresh KDS
Verifone

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Plasma

Date Founded

2023

Company Location

United States

Company Website

www.plasmapos.com

Company Facts

Organization Name

Modern World Business Solutions

Date Founded

2018

Company Location

United Kingdom

Company Website

mwbs.co.uk/genie/

Categories and Features

Point of Sale

Not specified

Categories and Features

Point of Sale

Not specified

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