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What is Platypus ISP Billing?

Since its inception in 1996, Platypus has been providing specialized billing software designed specifically for the Internet Service Provider industry. Operating under Tucows Inc., a publicly traded internet company recognized by ICANN, Platypus has been assisting numerous businesses and millions of internet users around the world since 1994. The Platypus Printing Service presents an economical choice, with the average cost for a typical customer statement being only 83 cents for domestic mailing, which includes printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Getting started with the Platypus Printing Service is a simple task; users only need to click the "Send to Platypus" button available on the statement screen within the Platypus Billing System. This method removes the complexities of file exports, FTP transfers, or mailing tapes, as encrypted data is safely sent directly to our printing facility, where our committed staff manages the entire process. With this streamlined approach, Platypus guarantees a hassle-free and efficient billing experience for all its users, ensuring satisfaction and reliability in their services.

What is AutoMail?

AutoMail greatly reduces the expenses and complications associated with independently managing your statements, invoices, and notifications. Through the automation of tasks, our applications contribute to decreased labor costs and other direct expenditures. The Document Output Center (DOC) helps ease the pressure and financial strain linked to the processing of these documents. Our marketing services are designed by an expert team, all while being significantly more affordable than maintaining an in-house team. Tax notice mailings, sent using our specialized forms and envelopes, are processed more swiftly and cost-effectively, which minimizes interruptions compared to handling them in-house. From our inception, we have focused on delivering a convenient and budget-friendly method for sending customer statements. As the industry shifted towards electronic delivery methods, we adapted effectively to fulfill these evolving requirements. Our dedication to innovation guarantees that we stay ahead in the field of document delivery solutions, continually enhancing our offerings to better serve our clients.

Media

Media

Integrations Supported

Google Workspace
cPanel

Integrations Supported

Google Workspace
cPanel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tucows

Date Founded

1993

Company Location

United States

Company Website

www.ispbilling.com

Company Facts

Organization Name

AutoMail

Date Founded

1997

Company Location

United States

Company Website

www.goautomail.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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