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What is PlayAI?

PlayAI is a cutting-edge voice intelligence platform designed to help organizations produce incredibly realistic, human-like AI voices suitable for a variety of applications. It provides an extensive range of tools that support the creation of voice agents, which can be easily integrated into web platforms, mobile applications, and telephone networks. The voice models from PlayAI are engineered to offer a natural and expressive listening experience, thus enhancing customer service, virtual assistance, and communication at reception areas. Moreover, the platform's adaptable deployment options are ideal for numerous applications, such as voiceover work, podcasting, and much more, making it a prime option for businesses looking to integrate conversational AI into their services. Consequently, PlayAI not only boosts user interaction but also optimizes communication workflows across diverse industries, paving the way for innovative advancements in voice technology. This versatility ensures that organizations can meet the evolving demands of their customers effectively.

What is Gail?

Gail is a sophisticated AI platform tailored for the financial industry, which includes banks, credit unions, insurance companies, and lenders, streamlining various operations related to customer service, sales, marketing, and internal intelligence functions. Available 24/7 through diverse channels such as voice, chat, text, email, and WhatsApp, Gail acts as a digital ambassador that represents the brand's voice, performing tasks like scheduling appointments, vetting potential clients, delivering prompt responses to policy or claims questions, automating follow-ups for renewals and upselling, and directing complex inquiries to human representatives when required. Additionally, the GailGPT system supports internal teams by providing AI-powered insights that summarize documents, underscore critical information, evaluate churn risks, extract details from contracts, and formulate responses suitable for audits. With its extensive training on a wide range of industry-specific processes, regulations, and documentation, Gail enforces compliance through integrated protections, which include role-based access controls, thorough audit trails, and secure data environments for confidential tasks. This comprehensive strategy not only boosts operational efficiency but also creates a smooth experience for customers and employees, ultimately enhancing service delivery. By leveraging advanced technology, Gail positions firms to stay competitive in an ever-evolving financial landscape.

Media

Media

Integrations Supported

AI Agents Directory
Calendly
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Dynamics 365
Notion
Pipedrive
Salesforce
WhatsApp
Zendesk
Zoho CRM
Zoom

Integrations Supported

AI Agents Directory
Calendly
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Dynamics 365
Notion
Pipedrive
Salesforce
WhatsApp
Zendesk
Zoho CRM
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PlayAI

Date Founded

2022

Company Location

United States

Company Website

play.ai

Company Facts

Organization Name

Gail

Company Location

United States

Company Website

www.meetgail.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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