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What is Playback Health?

Boost efficiency, enhance patient satisfaction, and achieve exceptional results with Playback Health's all-in-one clinical platform. Our system automates the registration process and simplifies post-visit communications, allowing you to conserve valuable time. With hands-free transcription of appointment discussions, you can ensure precise documentation. A single update keeps your entire care team in the loop. Our extensive range of clinical and patient care tools is designed for smooth integration. Maintain effective communication with our intuitive platform, customizable for providers, patients, or all stakeholders involved. Prioritizing security, our SOC 2 and HIPAA-compliant system employs data encryption to protect sensitive data. Playback AI focuses on strengthening the clinician-patient connection by offering the most competitive ambient medical documentation solutions, ultimately reducing costs and easing physicians' workloads. We are convinced that delivering genuinely personalized patient care depends on providing real-time access to medical records, which nurtures a more responsive healthcare setting. By refining these processes, we strive to cultivate a more efficient healthcare ecosystem where patient engagement is significantly enhanced, leading to better health outcomes for everyone involved.

What is CERTIFY Health?

CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients. Built to complement, not replace your existing technology investments, CERTIFY Health integrates with EMRs, EHRs, and practice management systems already in use. This enables front-desk teams, clinical staff, and billing operations to stay aligned through shared data and coordinated workflows without disrupting established clinical infrastructure. By replacing disconnected workflows with unified processes, CERTIFY Health helps practices reduce operational friction, improve staff productivity, lower denials and no-shows, and accelerate collections. CERTIFY Health supports specialty practices, multi-site groups, DSOs, MSOs, FQHCs, community health centers, and ambulatory surgery centers seeking scalable, standardized operations without sacrificing flexibility.

Media

Media

Integrations Supported

AdvancedMD
EPIC HRMS
Healthy Planet
MEDITECH BCA
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health
athenahealth Population Health

Integrations Supported

AdvancedMD
EPIC HRMS
Healthy Planet
MEDITECH BCA
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health
athenahealth Population Health

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$300
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Playback Health

Company Location

United States

Company Website

www.playbackhealth.com

Company Facts

Organization Name

CERTIFY Health

Date Founded

2012

Company Location

United States

Company Website

www.certifyhealth.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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