Hotjar Reviews & Ratings

Hotjar

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 6 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Alternatives to Consider

  • CoachIQ Reviews & Ratings
    4.9 out of 5 stars 45 Ratings
    Company Website for CoachIQ
  • LTX Reviews & Ratings
    4.4 out of 5 stars 182 Ratings
    Company Website for LTX
  • ChatD&B Reviews & Ratings
    Company Website for ChatD&B
  • Google Cloud Speech-to-Text Reviews & Ratings
    4.5 out of 5 stars 446 Ratings
    Company Website for Google Cloud Speech-to-Text
  • Blumira Reviews & Ratings
    4.6 out of 5 stars 152 Ratings
    Company Website for Blumira
  • Kinderpedia Reviews & Ratings
    4.8 out of 5 stars 322 Ratings
    Company Website for Kinderpedia
  • CoGrader Reviews & Ratings
    4.6 out of 5 stars 73 Ratings
    Company Website for CoGrader
  • Visual Visitor Reviews & Ratings
    4.9 out of 5 stars 251 Ratings
    Company Website for Visual Visitor
  • Awardco Reviews & Ratings
    4.9 out of 5 stars 12,814 Ratings
    Company Website for Awardco
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    4.8 out of 5 stars 109 Ratings
    Company Website for Admin By Request Endpoint Privilege Management

What is PlaybookUX?

PlaybookUX is a global software solution designed to help companies gather insights from their intended audience. It enables users to observe genuine interactions with their products, websites, or prototypes. Our platform streamlines the processes of recruiting participants, offering incentives, and transcribing video sessions, along with comprehensive analysis of the collected data. Additionally, it utilizes advanced natural language processing techniques to enhance the evaluation of research sessions, ensuring deeper understanding and actionable insights. This innovative approach empowers businesses to make data-driven decisions based on real user feedback.

What is Hotjar?

Achieve a more profound understanding of your website's user experience without becoming inundated with excessive data. Unlike conventional web analytics tools that primarily concentrate on traffic statistics, they often overlook the genuine actions taken by users—this is where Hotjar proves invaluable. By tracking essential metrics such as Customer Satisfaction (CSAT), Net Promoter Score (NPS®), and the Voice of Customer (VOC), you can gain a more accurate picture of user sentiment. Eliminate guesswork by leveraging Session Recordings to see how users engage with your site, which helps you relate to their difficulties. Analyzing user interactions and asking pertinent questions at key moments can significantly boost engagement levels. Hotjar easily integrates with many popular platforms, simplifying the visualization of user behaviors. This visual display of clicks, taps, and scrolling patterns offers critical insights into what motivates users and their preferences. Moreover, observing actual visitor interactions through recordings allows you to pinpoint specific areas that need enhancement, enabling you to better meet your audience's expectations. In the end, Hotjar equips you with the tools necessary to foster a more user-focused experience, ultimately leading to improved satisfaction and loyalty.

Media

Media

Integrations Supported

Integrations Supported

AccessOwl
Boxmode
Canopy
Clym
CookieYes
DataUnlocker
DrapCode
Hostinger Website Builder
Joomla!
Kameleoon
MineOS
Nekton.ai
Out Of The Blue
Podia
Raisely
SiteSpect
Social&Loyal
Spree Commerce
Subbly
Weebly

API Availability

API Availability

Pricing Information

$49 one-time fee
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Playbook UX

Date Founded

2018

Company Location

United States

Company Website

www.playbookux.com

Company Facts

Organization Name

Hotjar

Date Founded

2014

Company Location

Malta

Company Website

www.hotjar.com

Categories and Features

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Website Feedback

Customer Journey Mapping Tools

Behavioral Analytics
Surveys & Feedback

Customer Retention

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics

Marketing Analytics

Customer Journey Mapping
Dashboard
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Form Analytics
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

Popular Alternatives

UserPeek Reviews & Ratings

UserPeek

5.0 out of 5 stars

Popular Alternatives

Smartlook Reviews & Ratings

Smartlook

4.8 out of 5 stars
UXtweak Reviews & Ratings

UXtweak

5.0 out of 5 stars
Extellio Reviews & Ratings

Extellio

Extellio International AB
4.8 out of 5 stars
Userback Reviews & Ratings

Userback

4.9 out of 5 stars