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What is PlayoutONE by Aiir?

PlayoutONE by Aiir is a radio automation system designed for stations that need reliable playout, flexible workflows, and remote broadcast control. The platform gives broadcasters a simple studio interface for managing logs, media, metadata, voice tracks, quick keys, and live programming. Its Media Editor allows users to edit audio, make cuts, add fades, set cues, define durations, and manage date limits from one place. The Segue Editor makes voice tracking easier with preview, record, and confirm controls, plus segue editing, tempo control, and volume envelope control. Quick Keys give presenters instant access to beds, sound effects, commands, and other pre-set audio clips, with unlimited pages and up to 100 items per page. The Media Finder lets users search the station database and drag audio directly into the log. PlayoutONE is compatible with major scheduling systems, including Aiir Scheduler, MusicMaster, Music1, PowerGold, G-Selector, Natural Music, and more. The xLog feature supports sports, events, special programming, commentary feeds, rotators, traffic, and quick returns to normal scheduling. WebVT enables browser-based remote broadcasting, voice tracking, station audio playback, media management, and live log control from anywhere. The broader PlayoutONE suite includes tools for external audio downloads, folder monitoring, cloud or local backups, third-party hardware commands, backup PC synchronization, application monitoring, metadata delivery, streaming encoding, silence detection, and optional studio keyboard control. By combining radio automation, audio editing, voice tracking, remote broadcasting, scheduling integration, multi-station support, network scalability, disaster recovery, and support services, PlayoutONE helps broadcasters operate more efficiently in and out of the studio.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

NextKast

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$24.82 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Aiir

Company Location

United Kingdom

Company Website

aiir.com

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

Music Scheduling

Not specified

Radio Automation

Not specified

Categories and Features

Public Transportation

Not specified

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