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What is Plexus?

Plexus is a cutting-edge, flexible, and cloud-based software designed specifically for business process and field management in field service companies. This all-encompassing platform combines functionalities for estimating, scheduling, and job costing with a wide range of features focused on field operations, offering real-time insights into capacity that are crucial for alerting staff to schedule changes and identifying workforce limitations. Additionally, the invoicing and billing features of Plexus promote a streamlined and cohesive method for managing multiple job order invoices, while also facilitating the collection of payments and signatures directly at the job site. Its intuitive interface not only improves usability for management but also enhances the experience for field staff, contributing to efficient task execution. Furthermore, this software is designed to adapt to the evolving needs of businesses, making it a valuable asset for any organization looking to optimize their field service operations.

What is CloudApper Field Service?

The CloudApper field service management application significantly improves operational efficiency and enhances customer satisfaction by streamlining the entire field service workflow. By leveraging artificial intelligence, it evaluates job-related data collected on-site to identify patterns and predict potential challenges that may impact project outcomes. The application also enables you to assign resources in the field and verify their on-site presence with geo-tagging functionalities. Furthermore, it provides tools for overseeing and directing active tasks while collecting customer insights to optimize field operations effectively. Field personnel can conveniently log job results and access runbook information via their mobile devices. They also have the capability to document incidents with photos, videos, signatures, and other media for quick assessment by central project teams. Our sophisticated AI system analyzes the gathered job data to enhance resource allocation, deliver more accurate project timeframes and labor cost estimates, and foresee tasks that might need additional support. This holistic strategy guarantees that your field service operations are not only effective but also adaptable to the ever-evolving requirements of your projects, ultimately fostering a more resilient and agile service delivery model.

Media

Media

Integrations Supported

Astro by Astronomer

Integrations Supported

Astro by Astronomer

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plexus Software

Date Founded

1997

Company Location

United States

Company Website

plexus.software/

Company Facts

Organization Name

CloudApper

Company Location

United States

Company Website

www.cloudapper.com/field-service-management-software/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Job Costing

Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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