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What is Plexus?

Plexus is a cutting-edge, flexible, and cloud-based software designed specifically for business process and field management in field service companies. This all-encompassing platform combines functionalities for estimating, scheduling, and job costing with a wide range of features focused on field operations, offering real-time insights into capacity that are crucial for alerting staff to schedule changes and identifying workforce limitations. Additionally, the invoicing and billing features of Plexus promote a streamlined and cohesive method for managing multiple job order invoices, while also facilitating the collection of payments and signatures directly at the job site. Its intuitive interface not only improves usability for management but also enhances the experience for field staff, contributing to efficient task execution. Furthermore, this software is designed to adapt to the evolving needs of businesses, making it a valuable asset for any organization looking to optimize their field service operations.

What is CloudLink?

CloudLink is specifically tailored to help owners of service-based businesses streamline their everyday operations effectively. One of the key challenges is addressing the expectations of customers in need of your services. It is important to assess the locations and timetables of your service teams. Moreover, how can you effectively communicate reminders and updates to clients regarding their appointments? Identifying the personnel responsible for delivering the service and monitoring their locations becomes crucial, particularly in situations involving delays. Once orders are received, efficient management becomes imperative, and automating workflow processes can significantly lighten the load of manual order handling. Additionally, establishing a systematic approach for all documentation related to orders is essential, while also determining the best methods to communicate updates to your field personnel. By adopting this thorough strategy, your operational efficiency will improve, and prioritizing customer satisfaction will become second nature. Ultimately, a well-organized business not only meets but exceeds client expectations, fostering loyalty and repeat business.

Media

Media

Integrations Supported

Astro by Astronomer

Integrations Supported

AWS Marketplace
IBM Cloud Direct Link
VaultCore
Web Hosting Canada

API Availability

API Availability

Pricing Information

Average client pays $30 to $65 per employee.
Free Trial Offered?

Pricing Information

$99 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Plexus Software

Date Founded

1997

Company Location

United States

Company Website

plexus.software/

Company Facts

Organization Name

CloudLink

Date Founded

1999

Company Location

United States

Company Website

cloudlinkerp.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Job Costing

Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

ERP

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Not specified

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